Administrative Support III

We are adding to our Lab Appointment Booking Line Administrative Support team in Calgary. Are you organized, adaptable, and personable with a knack for attention to detail, even in fast-paced, high-volume environments? If so, we would love to have you join and be part of the first impression that patients have of Alberta Precision Labs and take on this opportunity to provide a welcoming experience for all. In this role your positive attitude, excellent customer service and time management skills will have the chance to shine as you assist with booking, modifying or cancelling appointments and provide information to patients regarding collection sites and test preparation instructions. Showcase your excellent communication and interpersonal skills as you assist clients in selecting appointments, location and times and be responsible for providing a high-quality service in a fast-paced environment. With a commitment to personal leadership and promoting an inclusive, respectful workplace, you'll make a great addition to our team. We offer competitive pay, opportunities for professional internal development, and comprehensive health and dental benefits. Join us at Alberta Precision Laboratories and thrive in a role where you can make a meaningful impact every day. Apply now and become a part of a team dedicated to excellence in healthcare!

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support III

Union: HSAA OFFICE CLERICAL

Unit and Program: Lab Patient Appointment Line

Primary Location: Life Sciences Centre

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.70

Posting End Date: 19-OCT-2026

Employee Class: Regular Part Time

Date Available: 23-NOV-2026

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 7

Shift Pattern: Days

Days Off: As Per Rotation

Minimum Salary: $25.72

Maximum Salary: $31.25

Vehicle Requirement: Not Applicable

Completion of Grade 12 or equivalent.

Experience in a call-center environment within the last year. Six months of customer service experience within the last year. Experience using MS Office suite. Experience with Data entry within the last year.

Related post-secondary education (ex. Medical Office Assistant, Unit Clerk). Knowledge of medical terminology.

All postings close at 23:59 MT of the posting end date indicated.

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.