Administrative Supervisor

Role overview

Schedule

• Evening shift, 5 p.m. to 2 a.m., nine-hour shift.

Responsibilities

• Set performance objectives, evaluate staff performance, and train or hire as required.
• Monitor daily workload and maintain coverage for administrative functions, including P&D check-in/check-out.
• Support linehaul manifest closing and accurate trailer status entry in TruckMate to enable timely departures.
• Coordinate with drivers, brokers, customer service, and Dock Operations for billing-shift coverage.
• Arrange vacation and absence coverage to meet daily deadlines.
• Maintain KPI logs and reports, monitor workload measures, and provide consistent employee feedback.
• Support team workflow and complete assigned administrative projects.
• Manage and audit TruckMate, Salesforce, R&U, Fineable Appointments, and Beyond EDD reports.

Requirements

• Secondary education in office administration or equivalent education and experience; post-secondary general education preferred.
• 3–5 years of administrative experience, including data entry and interpretation of payroll laws, policies, and guidelines.
• 1–3 years of supervisory or leadership experience.
• Transportation or operational experience preferred; varied transportation and administration roles are beneficial.
• Strong leadership, communication, organization, resolution, teamwork, accuracy, and deadline-management skills.
• Excellent computer skills, including MS products, AS400, and web-based payroll programs.

About Day & Ross