Administrative Specialist II
Full Job Posting
Purpose of Position
Perform higher level administrative duties requiring intermediate knowledge about the work unit's procedures with minimum supervision. Process documents in accordance with established procedure, record data, prepare reports, answer and direct incoming telephone calls, list data, file, greet visitors and use a personal computer or similar device. Schedule events or appointments and ensure thorough communication of events; perform basic clinical duties. Duties listed are representative; incumbents in some departments may do some or all of these or may do similar level work not listed.
Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.
Essential Functions
Perform higher level administrative work in support of incumbent's assigned department, specific tasks may include inputting sensitive and non-routine data into information systems, preparing correspondence, researching and formatting information, receiving and shipping mail and parcels, and filing and retrieving employee information, researching data, communicating with inside and outside vendors etc.
Serve as internal customer point of contact in department for answering questions and solving basic problems
Assist department managers with preparation and maintenance of items such as budgets, purchase requests, maintenance work orders, travel requests, expense reports, etc.
Assist in providing basic training and department orientation to new employees and lower level administrative assistants
May perform some clinical duties directly related to specific department functions
Using exemplary customer service, greet visitors to department and arrange for or meet the needs for which they are visiting the department
Perform other duties as assigned
Personal Traits
All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.
Required Knowledge
All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
Job Specific knowledge is listed below:
Knowledge of office operation standards and practices
Department specific knowledge as identified by the manager
Required Skills and Abilities
- All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered on a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality.
- Job specific skills and abilities are listed below:
- Above average customer service and interpersonal skills
- Specific abilities as identified by the manager
Education
Degree
Program
High School Diploma or Equivalent
Experience
General (Non-supervisory)
Supervisory
Amount:
4 - 5 year(s)
working in an office setting
0 (years)
Type:
Must have both general and supervisory experience if indicated.
Credentials
Licensure, Certification, Etc.
Working Conditions
∙Work is conducted in a standard office environment but incumbent may often enter a typical clinical environment during the course of their work. This could expose the incumbent to latex, biohazard or other harmful substances
∙Minimal travel is required (less than 25% of the time)
I attest that I do not have any physical, mental or medical impairment or disability that would limit my job performance.
Affirmation of understanding of job duties
- _____________________________________
- Printed Name of Incumbent
- Signature of Incumbent Date
Approval of Job Description
Signature of Hiring Director/Manager
About Norton Sound Health Corporation
Tribally owned and operated nonprofit healthcare provider.
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