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Administrative Chapter Division & Section Program Manager, AAEM

Executive Director, Inc.
Milwaukee, USA
Full-time
Mid Level
Hybrid
Discovered 1 months ago

Full Job Posting

  • Provide responsive and professional customer service for all inquiries received via the main phone line and email accounts, addressing topics such as membership, invoicing, access to member benefits, event registration, refunds, and other related services.
  • Ready to assist with membership renewal language to Chapter Divisions and Sections.
  • Assist with financial tasks, including invoice tracking, expense reports, credit card reconciliations, and coding payments.
  • Maintain accurate member records in the iMIS database, including but not limited to activity records, organizational charts, committee rosters and listservs. Ensuring precise data entry and updates; generate and retrieve reports as needed, and collaborate with internal teams to modify data fields, troubleshoot issues, and support general data management tasks.
  • Serve as staff liaison to assigned entities by coordinating meetings, taking minutes, and assisting with projects as needed.
  • Serve as the conduit for the staff liaisons and Academy’s Chapter Divisions and Sections leaders to achieve objectives, including, but not limited to, development of reports, agendas, minutes, timelines, action plans, correspondence, planning of events, and other presentation materials.
  • Communicate organizational needs of Chapters;
  • Prepare planning timelines and administer scheduled projects, programs and activities for Chapter Divisions and Sections;
  • Manage the registration process for Chapter Division and Sections related events;
  • Work closely with Senior Administrative, Policy and Advocacy Manager on live events and webinars.
  • Collaborate with the staff to complete the nomination process on an annual basis for each Chapter Division and Section.
  • Assist staff with member questions related the formation of new Chapter Divisions and Sections as requested.
  • Work with internal departments (IS, TS, CS, Mail, Accounting, etc.) as needed for AAEM projects.
  • Prepare and edit correspondence, communications, presentations and other documents.
  • Travel and assist onsite at the annually held Scientific Assembly.
  • Other duties as assigned.

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