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careerplug

Administrative & Billing Assistant Bilingual

Convenient Distributor
Medley, USA
Full-time
Entry
Onsite
USD 20-24 hourly / hour
Discovered 1 months ago
QuickBooks Online

Full Job Posting

  • Paid time off
  • Create and process invoices based on delivery receipts, photographs, and supporting documents.
  • Answer incoming phone calls and assist customers professionally.
  • Monitor and follow up on outstanding customer balances.
  • Send statements, payment reminders, and collections follow-ups.
  • Prepare and send delivery receipts and supporting documentation.
  • Track deliveries and coordinate with the logistics team.
  • Prepare quotations, estimates, and proforma invoices.
  • Maintain accurate customer records and documentation.
  • Manage email communications with customers and vendors.
  • Provide general administrative support to management and operations.
  • Communicate effectively with customers in both English and Spanish.
  • Fluent in English and Spanish (written and verbal).
  • Previous experience in billing, customer service, administrative support, or a related role.
  • Strong organizational and time-management skills.
  • Excellent attention to detail and accuracy.
  • Ability to multitask and prioritize responsibilities.
  • Professional communication and customer service skills.
  • Proficient with Microsoft Office (Excel, Outlook, Word).
  • Ability to work independently and take initiative.
  • Experience with QuickBooks Online.
  • Experience in wholesale distribution, logistics, transportation, or export businesses.
  • Familiarity with invoices, delivery receipts, shipping documents, and customer account management.
  • Patient and professional when dealing with customers.
  • Positive attitude and strong work ethic.
  • Reliable and dependable.
  • Problem-solver with a proactive mindset.
  • Comfortable working in a fast-paced environment.
  • Team-oriented with excellent communication skills.

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