Administrative Associate

CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.

We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more at cbihealth.ca .

Are your organizational skills enhanced by a can-do attitude and a commitment to exemplary customer service? If so, CBI Health has an excellent opportunity for you to join our team as an administrative professional in our out-patient rehabilitation clinic. As a full-time Administrative Associate at our Ottawa office, you will be the face and voice of an accredited, innovative healthcare organization providing high-quality services throughout the community.

Direct incoming calls received and provide callers with information about our services

Be the first point of contact for clients in the office

Pull charts used for daily appointments, file charts, reports and other correspondence

Enter client data, client charges, collect payments and issues receipts

Manage the appointment schedule to minimize cancelled appointments and vacancies

Perform general office duties and provide administrative support

1 to 2 years experience in a reception or customer service role is an asset

A post-secondary education in medical office/business administration is an asset

Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program

A professional approach to customer service

A creative approach with a can-do attitude

Effective problem-solving skills

The ability to work fluently in both English and French is an asset

Continuous learning and skills development, including management opportunities

Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer

Flexible hours, which allow work-life balance and focus on quality of life

We welcome applicants of all backgrounds, identities, and lived experiences and provide accommodations throughout the hiring process.