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Administrative Assistant

PossAbility, LLC
Springfield, USA
Part-time
Mid · 3+ years experience
Hybrid
USD 16.5-19 hourly / hour
Discovered 1 months ago
Microsoft 365Google WorkspaceElectronic Health Record (EHR)

Full Job Posting

  • 401(k)
  • Paid time off
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

• Job Type: Part-Time

  • Work Location: Onsite, Occasional Hybrid in Springfield, IL 62704
  • Benefits: Paid Time Off (PTO) & 401K
  • Communication & Attentiveness Support: Handle inbound and outbound calls with professional phone etiquette. Maintain extremely thorough, consistent, and proactive communication with internal staff, team members, and clients to ensure all operational needs are met.
  • Scheduling & Calendar Management: Actively monitor and manage team calendars, coordinating internal meetings, appointments, and general scheduling needs.
  • Email & Inbox Monitoring: Monitor incoming emails and correspondence, routing messages to the appropriate team members and addressing time-sensitive client and staff requests.
  • Compliance & HIPAA Standards: Support office compliance initiatives by maintaining confidential records and handling sensitive files in strict accordance with HIPAA standards and state regulations.
  • Minor Office & Administrative Support: Assist with routine office organization, digital file management, record-keeping, and general day-to-day tasks as assigned.
  • Education: High School Diploma or GED required (Associate degree in Business Administration, Healthcare, or related field preferred).
  • Certifications: Current CPR/First Aid Certification.
  • Administrative Background: 3+ years of experience in an administrative or office support role.
  • Industry Familiarity: 1–2 years of experience within a Home & Community-Based Care setting or similar healthcare environment preferred.
  • Software & Communication Tools: Proficiency with Microsoft 365 / Google Workspace, digital communication platforms, and Electronic Health Record (EHR) systems.
  • Compliance Handling: Solid understanding of confidential file handling and regulatory compliance (e.g., HIPAA).
  • Legal Requirements: Must be at least 18 years old and pass all required state registry clearances and background checks.
  • Exceptional Communication: Outstanding written and verbal communication skills, with a commitment to consistent, clear follow-through with team members.
  • Discretion & Integrity: High level of confidentiality and tact when handling sensitive client details and HIPAA-protected records.
  • Reliability & Organization: Strong time-management skills, high attention to detail, and ability to keep digital and physical files organized.
  • Person-Centered Approach: Strong interpersonal skills, active listening, and a genuine, compassionate heart for the individuals and families we support.
  • Problem-Solving & Critical Thinking: Excellent multi-tasking abilities, strong reading comprehension, and a proactive approach to resolving daily operational hurdles.

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