Administrative Assistant

Position Summary

Client Relations

• Answer and direct incoming phone calls professionally and courteously.
• Greet clients and visitors.
• Schedule and confirm client appointments and consultations.
• Maintain regular communication with clients regarding appointments, court dates, and document requests.
• Assist clients with intake forms and gathering necessary information.

Administrative Support

• Prepare, proofread, and format correspondence.
• Maintain physical and electronic client files.
• Scan, copy, file, and organize documents.
• Manage attorney calendar and scheduling.
• Monitor and distribute incoming mail and email.

Case Management Support

• Open and close client files.
• Track case status and important deadlines.
• Request and organize discovery materials, records, and other case-related documents.
• Assist with preparation of materials for court hearings and client meetings.
• Maintain accurate case management records, tasks, and deadlines.

Billing and Office Operations

• Process client payments and maintain payment records.
• Prepare invoices and assist with accounts receivable tracking.
• Order office supplies and maintain inventory.
• Assist with general office organization and administrative projects.

Required

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office (Word, Excel), email, and general office technology.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidentiality and exercise discretion.
• Strong customer service and interpersonal skills.
• Ability to prioritize tasks and work independently.

Preferred

• Previous experience in a professional office environment.

Desired Attributes

• Professional and compassionate demeanor when interacting with clients facing criminal charges.
• Dependable, punctual, and self-motivated.
• Commitment to providing excellent client service.

Physical Requirements

• Ability to sit, stand, and use standard office equipment for extended periods.
• Ability to lift and carry files and office materials up to 20 pounds.

Compensation and Benefits

• $20 per hour or more depending on experience.
• Paid time off and holidays.
• Opportunity for retirement benefits.
• $150 per month health insurance stipend.