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AdministratIve Assistant - Service

Cummins Inc.
Pontoon Beach, USA
Full-time
Mid
Discovered Yesterday

Full Job Posting

Qualifications

  • The Service Administrative Assistant provides administrative and operational support to the service department, warehouse, technicians, and customers. This position is responsible for customer communication, scheduling support, workorder support, and maintaining accurate service records. The ideal candidate is organized, detail-oriented, customer-focused, and capable of managing multiple priorities in a repair/service environment.
  • Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.

Responsibilities

  • To be successful in this role you will need the following:
  • Strong ability to prioritize tasks, manage competing deadlines, and maintain attention to detail in a fast-paced environment.
  • Excellent verbal and written communication skills with a customer-focused mindset.
  • Demonstrated experience with data entry, report generation, and office productivity tools (e.g., Microsoft Excel, PowerPoint, databases).
  • Ability to handle sensitive information with professionalism and discretion.
  • Strong organizational and problem-solving skills.
  • Experience working cross-functionally with internal teams and external stakeholders.
  • Ability to explain complex topics clearly to diverse audiences.
  • Familiarity with payment processing and document tracking systems is a plus.
  • Channel Readiness experience is a plus but not required—training will be provided for the right candidate. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.
  • Channel Readiness experience is a plus but not required—training will be provided for the right candidate.
  • Education, Licenses, Certifications:
  • High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
  • This position may require licensing for compliance with export controls or sanctions regulations.

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