Administrative Assistant

Qualifications

• Education and Knowledge
• Experience working with youth;
• Experience in a busy environment or medical office is considered an asset
• Training and Experience
• Strong computer skills, including proficiency with Microsoft Office applications and the ability to rapidly learn and effectively utilize new software systems
• Experience with medical office software is an asset
• Skills and Abilities
• Good multi-tasking skills with the ability to work effectively in a fast-paced environment and manage competing priorities
• Ability to adapt to changing systems, workflows, and operational needs of the centre.
• Advanced computer skills and knowledge of Microsoft Office software
• Strong relationship- and rapport-building skills;
• Empathic, caring approach, with strong active listening skills;
• Broad knowledge of community resources and supports;
• Demonstrated time management skills, accountability, reliability, and punctuality;
• Well-developed communication skills, ability to speak, listen and write clearly, thoroughly and professionally;
• Self-starter with a positive attitude and willingness to work flexible hours including evenings;
• Ability to work independently and as part of an interdisciplinary team; and
• Demonstrated knowledge and application of trauma-informed and culturally safe principles of care.
• Demonstrated knowledge of relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements (such as the Mental Health Act; Adult Guardianship Act; Child, Family and Community Service Act; and Freedom of Information and Protection of Privacy Act).
• Ability to maintain professional integrity, boundaries, and confidentiality.
• Ability to make effective referrals in a collaborative manner, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners.
• Knowledge of systemic issues and risk factors facing underrepresented groups including 2SLGBTQIA+ and Indigenous youth and young adults.
• Other Information
• Possessing a BC class 5 Driver’s license with business insurance and drivers abstract review complete are an asset (mileage paid for work use)
• Police Information Check, vulnerable sector check
• Current First Aid certification required.
• At Encompass Support Services Society, we have prioritized equity, diversity, and inclusion. We strive to embed these principles in our programs and services and in fostering an environment of dignity, respect, and belonging. We encourage applications from persons with historical and/or current barriers to equity, who will work respectfully within our inclusive organization and diverse community.
• In lieu of a resume and cover letter, applicants are welcomed to submit a video application. Please email your video at [email protected] and include the following information:
• Introduction and educational background: Introduce yourself and provide a brief overview of your educational background and why you’re applying for the role.
• Work experience: Please describe your previous/current role and responsibilities and how it is relevant to this position
• Skills and Abilities: What specific skills or strengths do you bring to this role?
• Do you a valid class 5 driver’s license and use of a reliable vehicle