Administrative Assistant
Role Overview
Provides direct customer service and supports sales and delivery staff through timely and accurate order processing
ESSENTIAL FUNCTIONS include the following. Other duties may be assigned.
Monitor orders, verify accuracy– pricing errors communicated
Review orders, void and re-enter as appropriate according to cut-off assignments
Sales Order and Product Purchase Confirmation
Combine orders if applicable
Commit orders
Input pricing adjustments as instructed and approved
Samples and donation processing
Ensure orders are through the system for Transport Planning on schedule
Support Sales staff – item look-ups, price adjustments, inventory queries etc
Support Customers – complete orders, communicate issues, invoice research
Support Ops staff – timely order delivery to warehouse, process “not on Truck” issues
Track invoice receipt and ensure return of all printed invoices
Back-up other admin functions as needed
Full Job Posting
POSITION SUMMARY
Provides direct customer service and supports sales and delivery staff through timely and accurate order processing
ESSENTIAL FUNCTIONS include the following. Other duties may be assigned.
Monitor orders, verify accuracy– pricing errors communicated
Review orders, void and re-enter as appropriate according to cut-off assignments
Sales Order and Product Purchase Confirmation
Combine orders if applicable
Commit orders
Input pricing adjustments as instructed and approved
Samples and donation processing
Ensure orders are through the system for Transport Planning on schedule
Support Sales staff – item look-ups, price adjustments, inventory queries etc
Support Customers – complete orders, communicate issues, invoice research
Support Ops staff – timely order delivery to warehouse, process “not on Truck” issues
Track invoice receipt and ensure return of all printed invoices
Back-up other admin functions as needed
POSITION QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Competency Statement(s)
- Accountability - Ability to accept responsibility and account for his/her actions.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
- EDUCATION and/or EXPERIENCE
- High School diploma or equivalent; or six months to one year of related experience and/or training with customer service and cash handling; or equivalent combination of education and experience.
TECHNICAL SKILLS
- Adept with required computer applications – Excel, Word, Outlook and various industry specific systems. Ability to coordinate knowledge of proprietary systems with these programs to increase efficiency and productivity.
LANGUAGE SKILLS
- Ability to read and comprehend instructions, correspondence, and memos. Ability to write business correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Work Environment
- This position will be performed primarily in Anchorage, AK
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
- The noise level in the work environment is usually moderate.
- Notice: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job related duties requested by his or her supervisor.
- Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- The Odom Corporation offers competitive wages, medical and dental benefits, 401k plan, and much more!
- Background/Drug Screen. EOE.
About The Odom Corporation
Family-owned wholesale beverage distributor serving customers across six U.S. states.
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