Administrative Assistant

Qualifications

• Grade 12 education (MB Standards) Graduate and/or certification from a recognized Business Administration Program Three (3) years equivalent full-time experience in the last five years in an administrative, financial or relevant health related discipline Other combinations of education and experience may be considered Province of Manitoba Class 5 Drivers License and access to a personal vehicle to provide service within the Prairie Mountain Health. Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology Demonstrated leadership and supervisory ability Demonstrated ability in maintaining effective interpersonal working relationships required Demonstrated critical thinking skills required Demonstrated sound organizational skills, and the ability to work independently Demonstrated written and oral communication skills Demonstrated professional and personal commitment for professional development, lifelong learning and continuing education Ability to prioritize in a changing environment Ability to respect and promote a culturally diverse population Ability to respect and promote confidentiality Ability to perform the duties of the position on a regular basis Overview: Administrative Support Manages Director/Regional Manager/Manager schedule; makes travel arrangements; monitors e-mails redirecting or responding as appropriate. Attends meetings, documents minutes of meetings and follows-up, as required. Maintains employee personnel files, if applicable; acts as a contact for employee questions; prepares letters of offer; completes appropriate documentation for benefit plans/LOA’s; ensures appropriate authorization for absences or schedule adjustments and records electronically or forwards documentation to scheduling. Develops and maintains central filing system for Director/Regional Manager/Manager, including management of records retention according to regional policies. Reception Responds directly, redirects or brings to the attention of others, telephone and personal enquiries/complaints from programs and departments, community groups, agencies and citizens. Responds tactfully, screens and refers appropriately Supervises/Manages staff Orientates, trains and coaches’ staff. Provides directions to staff as necessary. Facilitates a positive work environment through supporting an empowered model of decision-making. Demonstrates knowledge of communication principles and communicates respectfully with all staff, both individually and as a group, to promote efficient/effective functioning. Acts as a resource for staff regarding software applications within the program. Contributes to change processes through effective role modeling, support and delegation. Assists with ensuring compliance with the Prairie Mountain Health policies, professional standards, ethical practice and other regulations or standards as appropriate. Complaints Management Assesses complaint; and determines appropriate resolution. Follows-up and provides appropriate communication. Monitors and trends data.