Administration Support Officer - General
Role Overview
Provide essential administrative support across prisoner property, reception and discharge, telephone enquiries, court documentation and record management.
Ensure services are delivered accurately, professionally and in line with operational requirements.
Full time opportunity with multiple positions available.
Role is based within correctional settings and involves direct engagement with prisoners; a security clearance is required.
Key Skills for This Role
Full Job Posting
About the Opportunity
Provide essential administrative support across prisoner property, reception and discharge, telephone enquiries, court documentation and record management.
Ensure services are delivered accurately, professionally and in line with operational requirements.
Full time opportunity with multiple positions available.
Role is based within correctional settings and involves direct engagement with prisoners; a security clearance is required.
Key Impact Areas
- Perform clerical duties and provide administrative support as directed by the relevant Senior Manager.
- Collect and ensure accuracy of data.
- Maintain appropriate records.
- Collate and disseminate information.
- Prepare reports as requested.
- Maintain filing and information retrieval systems.
- Attend meetings and take and distribute minutes.
- Maintain office systems.
- Answer and respond to or redirect telephone enquiries.
- Maintain up-to-date diary and organise meetings and appointments.
- Provide relief for ASO positions across HR, Finance & Administration, Operations, Programs, Industries and Rehabilitation services.
- Understand and advise staff on the Ravenhall Operating Manual and GEO policies and procedures.
Essential
- Flexible availability including ability to work weekdays, weekends, public holidays, and rotating shifts if required.
- Experience in a computerised work environment or multi-discipline team structure.
- Ability to set priorities and meet deadlines.
- Effective oral and written communication skills.
- Demonstrated ability to perform work at a high degree of accuracy and confidentiality.
Desirable
- Relevant qualification such as Certificate III/IV in Business Administration, or willingness to undertake further training.
- Exposure to a regulated, secure, or customer-facing environment.
Salary
- Salary $62,000 to $67,000 plus Superannuation, based on experience.
The Rewards
- Professional development opportunities including further education sponsorship.
- Competitive salary and free parking.
- Employee Assistance Program.
- Staff gym and subsidised meals.
- Fitness Passport with discounted gym and pool access at over 1500 facilities.
- Discounted Private Health Insurance (Medibank Private).
Our Unique Setting
Ravenhall Correctional Centre is a national leader in rehabilitation, offering an integrated service system from in-custody treatment to post-release support.
Diverse prisoner profiles, specialist units, and strong partnerships with respected sector organisations.
GEO's mission is to help people turn their lives around and support the teams who deliver that impact.
Application Notes
- Submit application via GEO Group Australia careers portal with a resume and cover letter addressing the key selection criteria.
- Pre-employment checks include interview, reference checks, Fit2Work and National Police Certificate, and pre-employment medical and fitness assessment.
- Clearance processes can take 6-8 weeks.
- Applications close at 11:59pm, Friday 30th October 2026.
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