Administration

Why Join Arcare?

About the Role

Your key responsibilities will be

• Welcoming residents, visitors and families, creating a positive and inviting atmosphere
• Staff Scheduling: Developing and maintaining staff schedules to ensure adequate coverage for all shifts and to meet the care requirements of residents. This involves coordinating the availability of different staff members, taking into account their qualifications, preferences, and contractual obligations.
• Managing Shift Changes: Handling requests for shift changes, leave, or time off and finding suitable replacements when necessary to maintain staffing levels.
• Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently
• Scheduling appointments for residents to see medical professionals, therapists or other service providers as needed
• Registering and monitoring visitors, ensuring security and safety protocols are followed
• Providing information and assistance to residents and their families, addressing their queries and concerns and connecting them with the appropriate staff members when necessary
• Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries

Skills & Experience

• Sound administrative skills with the ability to support rostering and team member allocations
• Experience using employee scheduling software such as Humanforce or Time Target (desirable)
• Adaptable, passionate and willing to learn
• Collaborative approach
• Friendly and effective communication abilities
• If you're someone who thrives in a people-focused role and takes pride in delivering exceptional service, we’d love to hear from you

About Arcare

Ready to Apply

Requirements

• Sound administrative skills with the ability to support rostering and team member allocations
• Experience using employee scheduling software such as Humanforce or Time Target (desirable)
• Adaptable, passionate and willing to learn
• Collaborative approach
• Friendly and effective communication abilities
• If you're someone who thrives in a people-focused role and takes pride in delivering exceptional service, we’d love to hear from you