Administration
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Key skills for this role
About the Role
Mediclinic Middle East is a leading private healthcare provider in the UAE, recognized for delivering expert medical care with compassion, innovation, and adherence to international standards.
Key Skills for This Role
Full Job Posting
Company Description
Mediclinic Middle East is a leading private healthcare provider in the UAE, recognized for delivering expert medical care with compassion, innovation, and adherence to international standards.
With six hospitals, more than 20 clinics, and over 900 inpatient beds across Dubai, Abu Dhabi, and Al Ain, the organization offers a comprehensive range of services using state-of-the-art treatments and technologies.
As part of Mediclinic International, the group combines science, empathy, and clinical excellence to enhance patients’ lives every day.
Colleagues join a diverse, collaborative environment focused on evidence-based care, continuous improvement, and high-quality service.
Applicants can expect a culture that values professional development and actively shapes the future of healthcare in the region.
Role Description
This is a full-time, on-site Administration role based in Dubai.
The Administration professional will support daily clinic and hospital operations, including managing patient appointments, maintaining accurate records, and coordinating communication between patients, clinicians, and other departments.
The role involves handling front-desk reception duties, answering inquiries, processing documentation, and ensuring that administrative procedures comply with organizational and regulatory standards.
The individual will assist with data entry, filing, and reporting, while monitoring office supplies and supporting scheduling, meetings, and logistics.
Collaboration with clinical and non-clinical teams, along with providing courteous, efficient service to patients and visitors, will be central to this position.
Qualifications
- Strong administrative and organizational skills, including scheduling, records management, and document control.
- Proficiency with office software (e.g., MS Office, spreadsheets, email) and comfort working with healthcare or ERP systems.
- Excellent written and verbal communication skills in English; Arabic or additional languages are an advantage.
- Customer service orientation, with the ability to interact professionally and empathetically with patients, families, and colleagues.
- Attention to detail, accuracy in data entry, and ability to maintain confidentiality of sensitive information.
- Proven ability to prioritize tasks, manage time effectively, and work in a fast-paced, multidisciplinary environment.
- Previous experience in healthcare administration, hospital or clinic reception, or a similar office-based role is preferred.
- Diploma or bachelor’s degree in administration, healthcare management, business, or a related field is desirable.
- Adaptability, problem-solving skills, and a commitment to continuous learning and quality improvement.
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