Administration Assistant

Looking for an admin role where you can learn, grow and be part of a genuinely supportive team?

Join Crawford’s TPA team as an Administration Assistant on a 12-month fixed-term contract, where you will play an important part in keeping things moving behind the scenes. From registering new claims and processing payments to helping customers and keeping information accurate, you will get plenty of variety while building valuable experience in the insurance industry.

No two days are quite the same, and you will have a great team around you to help you learn along the way.

What’s In It for You?

• Hybrid working, with 3 days in the office and 2 days from home
• Training and support to help you get up to speed and build your skills
• A friendly, collaborative team where people genuinely help each other
• Build valuable insurance and claims experience to add to your career toolkit
• Be part of a stable, global organisation and gain exposure to Crawford’s TPA operations

Why Crawford?

For more than 80 years, Crawford has been helping people, businesses and communities recover from loss. As a global leader in claims management and outsourcing solutions, we offer meaningful work, valuable industry experience and the opportunity to learn from experienced teams within a global organisation.

What You’ll Be Doing

• Registering new claims and making sure information is entered accurately
• Processing payments and supporting general TPA administration
• Responding to customer and stakeholder enquiries by phone and email
• Updating claims systems and keeping records organised and up to date
• Supporting the wider team and helping keep day-to-day operations running smoothly

What We are Looking For

• Previous administration, data entry or customer service experience
• Great attention to detail and confidence working with information and systems
• Strong communication and organisational skills
• A positive, proactive attitude and willingness to learn
• Confidence using Microsoft Office and picking up new systems

Insurance experience is a bonus, but definitely not essential. We’re more interested in finding someone who is organised, switched on and keen to learn.

Apply Now

If you’re looking for a 12-month opportunity to build your skills, gain valuable industry experience and join a great team, we would love to hear from you.

Submit your resume and apply today.