Admin & HR Officer

Overview

Administrative Duties

• **Office Management:**
• Manage day-to-day office operations, including organizing and maintaining office supplies and equipment.
• Ensure the office environment is safe, clean, and well-organized.
• Coordinate office space allocation and supervise office maintenance.
• Handle communication (phone calls, emails, and letters) and direct inquiries to appropriate departments.
• **Scheduling & Coordination:**
• Organize and schedule meetings, conferences, and travel arrangements for executives and staff.
• Coordinate and prepare agendas, documents, and presentations for meetings.
• Ensure the proper functioning of office systems and technology.
• **Documentation & Record Keeping:**
• Maintain and update physical and electronic filing systems.
• Prepare and organize reports, documents, and presentations.
• Ensure compliance with organizational policies regarding document retention and data protection.
• **Health & Safety Compliance:**
• Monitor office environment to ensure compliance with safety regulations.
• Coordinate fire drills and emergency preparedness procedures.
• **Inventory Management:**
• Oversee and manage office supplies, ensuring that inventory is stocked and organized.
• Handle orders for office supplies and equipment.

Human Resources Duties

• **Recruitment & Onboarding:**
• Assist in the recruitment process, including preparing job descriptions, posting job ads, screening resumes, and scheduling interviews.
• Coordinate new employee onboarding, including orientation, training, and ensuring that employees have the necessary tools and resources.
• **Employee Relations:**
• Serve as a point of contact for employees regarding HR-related matters, including queries about policies, benefits, and workplace issues.
• Mediate and resolve conflicts between employees and management.
• Foster a positive work environment and help promote employee engagement.
• **Payroll & Benefits Administration:**
• Assist with payroll processing, ensuring accuracy and timely distribution of employee wages.
• Administer employee benefits programs, such as health insurance, retirement plans, and leave policies.
• Ensure proper documentation for payroll and benefits is completed accurately.
• **Compliance & Policy Enforcement:**
• Ensure the organization complies with labor laws and other regulations related to HR practices.
• Update and maintain employee handbooks, policies, and procedures.
• Track employee attendance, leaves, and ensure proper documentation for absences.
• **Performance Management:**
• Assist in managing employee performance reviews, feedback, and goal setting.
• Support managers in addressing performance issues and promoting employee development.
• **Training & Development:**
• Organize training sessions, workshops, and other development programs for staff.
• Track employee development and help identify opportunities for growth within the organization.
• **HR Documentation & Reporting:**
• Maintain accurate employee records, including personal details, contracts, and performance evaluations.
• Prepare regular HR reports on staffing, turnover, and other relevant metrics.
• **Leave Management:**
• Track and manage employee leave requests, including sick leave, vacation, and other time off.
• Ensure proper documentation for leave policies and ensure compliance with local labor laws.

General Responsibilities

• **Communication & Collaboration:**
• Collaborate with other departments to ensure smooth communication and coordination.
• Support senior management in planning and decision-making processes.
• **Problem-Solving & Troubleshooting:**
• Address day-to-day administrative and HR issues as they arise, finding solutions to maintain workflow and employee satisfaction.
• **Confidentiality & Ethics:**
• Maintain confidentiality of sensitive employee and organizational information.
• Ensure ethical conduct in all HR and administrative activities.

Job Type: Full-time

Education

• Bachelor's (Preferred)

Experience

• HR/ADMIN: 5 years (Preferred)

License/Certification

• Diploma/certificates attested from MOFA? (Preferred)