Admin Assistant
Role Overview
The Admin Assistant supports the smooth and efficient day-to-day running of the home through varied administrative work.
The role works closely with management and the wider team to maintain organised systems and coordinate tasks.
Key Skills for This Role
Full Job Posting
About Willowbrook Care Home
Willowbrook Care Home is a specialist Birmingham service for up to 75 residents living with dementia, mental health conditions and complex needs.
The home provides clinically led, person-centred care in a structured and supportive environment, promoting independence, stability and wellbeing.
It is part of Willinbrook Healthcare, the specialist complex-care division of Care Concern Group, which provides care for adults with complex physical and mental health needs.
The organisation identifies Trust, Respect, Passion, Kindness and Inclusivity as its core values.
Role overview
The Admin Assistant supports the smooth and efficient day-to-day running of the home through varied administrative work.
The role works closely with management and the wider team to maintain organised systems and coordinate tasks.
Hours and schedule
- Contracted to 40 hours per week, with one weekend per month required.
- The description states 5.6 weeks of annual leave based on a full-time contract.
Compensation
- Pay is £12.71 per hour.
Responsibilities
- Support payroll input, staff records, scheduling and general office administration, maintaining accuracy and confidentiality.
- Handle telephone enquiries as a point of contact and support communication across the team.
- Work with management and colleagues to maintain organised systems and coordinate tasks.
- Help ensure the home operates efficiently and presents a professional, well-run environment.
What we are looking for
- Strong organisational and administrative skills; good IT skills, including Microsoft Office and email systems.
- Excellent communication and telephone manner; ability to manage multiple tasks and prioritise effectively.
- Professional, reliable and confidential approach.
Benefits
- Paid DBS, pension, uniform and 5.6 weeks’ annual leave based on a full-time contract are listed.
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