ADA Training Manager (PPM III)

About the Department

ADA and Universal Access Program is exciting to open an opportunity for an ADA and Universal Access Training Specialist and Special Projects Manager.

The ADA and Universal Access Program oversees Metro’s ADA Title II compliance and coordination, leads ADA accessibility improvements across the department, and provides technical assistance and subject matter expertise as required by all divisions.

This position will work across Metro Divisions to understand the knowledge gaps regarding ADA Title II, Disability Equity, Universal Access, and will research, design, and facilitate general and customized training and informational resources to improve overall understanding of the basics of the ADA and beyond.

This position will play a key role in influencing Metro to prioritize accessibility and plan our transit system and services with new perspectives around universal accessibility and the impacts on Metro’s diverse ridership.

Position Information : This recruitment will be used to fill one (1) Career ADA Training Manager PPM III classification vacancy.

In addition, this selection process may be used to generate an eligibility pool for future Special Duty Assignment (SDA), Term Limited Temporary (TLT), and Career Service (CS) vacancies that may occur in this classification within this workgroup.

The eligibility list will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.

Who May Apply: We welcome applications from all interested candidates, including current King County employees and the public.

Please refer to the "Supplemental Information" section of this job bulletin for the required application materials.

Applying our ACTIVATE values: being Accountable, Collaborative, Timely, and Impactful; how we Value Employees; staying Accessible; building what’s Trusted; and acting Equitably, is a daily responsibility and a foundational expectation for all King County employees.

As an ADA Training Manager (PPM III) you will: Research best practices for ADA Title II and disability access related issues with special focus on mobility and transit systems.

Identify relevant data points and Monitor trends related to Title II compliance and various ADA Transition Plan objectives such as ADA Training, grievances and complaints from Metro riders and internal ADA matters.

Work with all service delivery-based Metro Divisions to understand their specific training needs and how ADA Title II applies to those lines of business to develop customized training content and training schedules.

Deliver in person and remote access training across Metro’s various work facilities that adapts to Metro’s diverse workforce.

Research, organize and support improvement on all existing internal and external training and informational resources that can be utilized for Metro training needs.

Manage the ADA and Universal Access Program SharePoint page.

Project Manage ADA implementation and accessibility improvement projects.

Support ADA and Universal Access Program with various tasks as needed.

Other duties as assigned.

• Research best practices for ADA Title II and disability access related issues with special focus on mobility and transit systems.
• Identify relevant data points and Monitor trends related to Title II compliance and various ADA Transition Plan objectives such as ADA Training, grievances and complaints from Metro riders and internal ADA matters.
• Work with all service delivery-based Metro Divisions to understand their specific training needs and how ADA Title II applies to those lines of business to develop customized training content and training schedules.
• Deliver in person and remote access training across Metro’s various work facilities that adapts to Metro’s diverse workforce.
• Research, organize and support improvement on all existing internal and external training and informational resources that can be utilized for Metro training needs.
• Manage the ADA and Universal Access Program SharePoint page.
• Project Manage ADA implementation and accessibility improvement projects.
• Support ADA and Universal Access Program with various tasks as needed.
• Other duties as assigned.

Candidates must meet the following minimum qualifications: At least 2 years of experience working in ADA Title II compliance Knowledge of the application of ADA Title II compliance in the built environment, web accessibility (WCAG), and programs and services.

with the design and delivery of trainings on the application of policies, civil rights, ableism, equity, or related topics.

At least 2 years of experience of independent management of projects Experience developing training for in-person delivery, online delivery, as well as web-based training materials, and instructional resources Demonstrated experience in providing project support including tracking, reporting and training elements.

working independently and as a part of a team in a fast-paced work environment with changing priorities. Ability to conduct public presentations and/or facilitation. Excellent written and oral communication skills. Ability to manage and oversee multiple projects and tasks simultaneously. Ability to design, learn, and implement new systems and processes. Highly competitive candidates will have (desired, but not required): 3+ years of experience working in ADA Title II compliance Experience working in transit and/or highly unionized environments ADA Coordinator Certification (ADACC), or certification from the Accessibility Professionals Association, the IAAP, or other relevant organization promoting accessibility and ADA compliance Experience with creating project plans Experience with development of systems for tracking training compliance across a large organization Experience designing and delivering ADA compliance-based training, or compliance-based training of other civil rights or government compliance training Experience with instructional design, change management

• At least 2 years of experience working in ADA Title II compliance
• Knowledge of the application of ADA Title II compliance in the built environment, web accessibility (WCAG), and programs and services.
• Experience with the design and delivery of trainings on the application of policies, civil rights, ableism, equity, or related topics.
• At least 2 years of experience of independent management of projects
• Experience developing training for in-person delivery, online delivery, as well as web-based training materials, and instructional resources
• Demonstrated experience in providing project support including tracking, reporting and training elements.
• Experience working independently and as a part of a team in a fast-paced work environment with changing priorities.
• Ability to conduct public presentations and/or facilitation.
• Excellent written and oral communication skills.
• Ability to manage and oversee multiple projects and tasks simultaneously.
• Ability to design, learn, and implement new systems and processes.
• 3+ years of experience working in ADA Title II compliance
• Experience working in transit and/or highly unionized environments
• ADA Coordinator Certification (ADACC), or certification from the Accessibility Professionals Association, the IAAP, or other relevant organization promoting accessibility and ADA compliance
• Experience with creating project plans
• Experience with development of systems for tracking training compliance across a large organization
• Experience designing and delivering ADA compliance-based training, or compliance-based training of other civil rights or government compliance training
• Experience with instructional design, change management

Required Application Materials A completed Job Application (go back at least 10 years if you have l0 years of employment (more to include all relevant). Resumes are not accepted in lieu of a completed job application. Resume Complete the supplemental questions A cover letter that addresses why you are interested in this role and how your experience, skills and/or education have prepared you for this position. Selection Process Applications that do not include all of the required materials listed above will not be considered. Only the materials explicitly requested will be reviewed—additional documents or information will not be evaluated. Application materials will be screened for completeness and competitiveness. The most competitive candidates may be invited to participate in one or more interviews and possibly other selection process elements. Final offers are contingent on successful completion of reference checks and/or a record review Who may apply: We are accepting applications from all qualified individuals including current King County employees and the public. Work Schedule: This position is exempt from the provisions of the Fair Labor Standards Act and is therefore not eligible for overtime pay. The work schedule is normally Monday through Friday, 8:00 a.m. - 5:00 p.m. Work Location: This position follows a hybrid work schedule requiring a minimum of 2 days per week onsite at King Street Center, 201 S. Jackson, Seattle, Washington 98104. consistent with King County Metro's hybrid work policy. Remote workdays may be adjusted based on operational or business needs. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. King County has a robust collection of tools and resources to support working remotely. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Union Representation/Job Code/Grade This position is not represented by a union. Safety Responsibilities for an Employee: Responsible for understanding Metro Transit Safety Policy and their role in safety. Report all safety concerns. Follow safety practices and procedures as necessary to maintain a safe work environment and in conformance with applicable regulations, policies, and training. Report safety and security concerns and ideas to supervisors or anonymously through data collection system. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact: Manal Tirhi, [email protected] King County's Vision, Mission, and ACTIVATE Values unite us. King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here . King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

• A completed Job Application (go back at least 10 years if you have l0 years of employment (more to include all relevant). Resumes are not accepted in lieu of a completed job application.
• Resume
• Complete the supplemental questions
• A cover letter that addresses why you are interested in this role and how your experience, skills and/or education have prepared you for this position.
• Responsible for understanding Metro Transit Safety Policy and their role in safety.
• Report all safety concerns.
• Follow safety practices and procedures as necessary to maintain a safe work environment and in conformance with applicable regulations, policies, and training.
• Report safety and security concerns and ideas to supervisors or anonymously through data collection system.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs: Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page . This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass. For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Flexible schedules and telecommuting options, depending on position Training and career development programs
• Training and career development programs

• Yes
• No
• Built environment accessibility
• Digital accessibility (WCAG) and Accessible communication.
• Programmatic or service-delivery accessibility
• None of the above
• Yes
• No
• Yes
• No

• IAAP CPACC
• IAAP WAS
• Accessibility Professionals Association certification
• Other relevant accessibility certification
• I do not hold a certification
• a. Bus Operations Division
• b. Capital Division
• c. Employee Services Division
• d. Facilities Division
• e. Finance & Administration Division
• f. General Manager's Office
• g. Marine Division
• h. Mobility Division
• i. Rail Division (including Streetcar)
• j. Safety, Security & Quality Assurance
• k. Vehicle Maintenance
• l. I do not know which Division my relative works in at Metro Transit
• m. I do not have a relative that works for King County Metro
• Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No.