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Activities and Leisure Shift Leader

Haven
England, GBR
Part Time, Full Time, Seasonal
Mid
Onsite
GBP 12.71-12.71 hourly / hour
Discovered 1 months ago

Full Job Posting

Key Responsibilities

  • - Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating team members to deliver excellent service
  • - Provide prompt, professional guest service, addressing complaints and special requests
  • - Enforce facility rules and regulations to promote a safe and enjoyable environment
  • - Conduct regular safety inspections of pool equipment, facilities, and activities areas
  • - Supervise and motivate the team, promoting a positive, fun, and safe work environment
  • - Ensure all safety guidelines are followed, including proper use of equipment and adherence to company guidance
  • - Assist in training new team members on company policies and procedures
  • - Participate in team duties whilst stepping up as the shift leader when assigned

Requirements

  • - Experience as a Senior Lifeguard, Team Leader, or Supervisor in a leisure, sports, activities, or recreation setting is preferred
  • - Strong leadership and communication skills
  • - Detail-oriented with a strong commitment to conducting thorough safety checks and full compliance with safety guidelines
  • - Ability to maintain focus and act quickly in emergency situations
  • - Committed to providing high-quality, customer-focused service
  • - Flexibility to work weekends, evenings, and bank holidays as needed

Preferred Qualifications

  • - National Pool Management Qualification (NPMQ)
  • - National Pool Lifeguard Qualification (NPLQ)
  • - Swimming Pool Technical Operator Qualification (SPTO)
  • - National Pool Lifeguard Qualification Training Assessor (NPLQ TA)
  • Full training and courses will be available to the right candidate to ensure the highest standards are upheld when leading shifts.
  • This opportunity requires the successful candidate to undergo and satisfactorily complete an Enhanced DBS check prior to starting work.

What We Offer

  • An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
  • To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
  • For support or adjustments during the application, contact us at: [email protected]

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