ACTING MANAGER

Role overview

Sales and store performance

• Optimize store performance and profitability; analyze sales results and identify ways to increase sales.
• Train employees in customer service, sales techniques, and product features.
• Schedule employees based on performance and store traffic; set sales goals and communicate plans to the team.
• Keep the regional manager informed about store activities.

People leadership

• Build a positive work environment and model the company’s vision, mission, and brand culture.
• Recruit, prepare, train, and develop employees; plan schedules and manage absences and lateness.
• Conduct performance evaluations and manage labor disputes and disciplinary actions under applicable law and company policies.

Visual presentation and administration

• Maintain product knowledge, attractive store presentation, planograms, displays, and store and backstore cleanliness.
• Monitor competitors, build customer relationships, and develop plans to improve inventory management.
• Plan incoming orders and collaborate with mall administration.
• Analyze reports, manage controllable expenses, open and close the store, collaborate with head office, and apply company policies.

Candidate profile

• Leadership ability and skill motivating a team.
• Sociable, communicative, and a strong team player.
• Proactive, conscientious, and goal-oriented.
• Open to working holidays and longer hours during busy periods, depending on availability.

Compensation and employment

• Permanent, full-time position.
• Salary range is $47,500 to $62,400; the description does not state a pay cadence.

Workplace

• The role oversees store operations and includes opening and closing the store.

Benefits and perks

• Perks include a 50% product discount, flexible hours, advancement opportunities, performance bonuses for in-store sales or management positions, recognition and referral programs, and pay-on-demand access.
• Full-time employees receive group insurance, three to five paid personal days depending on position, and at least a 2% employer RRSP contribution.