ACE Shift Manager
Role Overview
To assist the Store Management in ensuring and maintaining Genuine Customer Care, accountable for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, human resources management, and managing operating costs and shrinkage.
Full Job Posting
SUMMARY
To assist the Store Management in ensuring and maintaining Genuine Customer Care, accountable for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, human resources management, and managing operating costs and shrinkage.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
- Assist in managing total store operating
- Assure front end is providing customers with quick friendly service
- Build and fill displays
- Assist in keeping backroom neat and up to best practices standards
- Assist in handling all associate issues
- Assist in handling customer issues
- Ensure all safety policies and procedures are followed by all Associates.
- Other duties as assigned
KEY ATTRIBUTES
Customer Minded
Self-motivated
Honest
Organized
Leadership skills
Reliable
Product minded
Detail minded
Open minded
High energy level
SUPERVISORY RESPONSIBILITIES
- Manages 3-4 Associates in the store.
- Provide direction, coordination, and evaluation of the store and Associates.
- Follows NFI policies and applicable federal, state and local laws.
- Assign and direct work
- Address complaints and resolves problems
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED)
Possess product knowledge of hardware related products
LANGUAGE SKILLS
- Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Write routine reports and correspondence
- Present information and respond to questions from customers or associates
MATHEMATICAL SKILLS
- Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS
This position has no required certifications, licenses, or registrations
RECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heel
Safety Cutter
Knives
Apron
Uniform per store policy
Regularly (Over 2/3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
Climb
Balance
Stoop
Kneel
Crouch
Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
Sit
Overhead lifting
Crawl
Smell
Lift and/or move up to 100 pounds
Vision
Close
Distance
Ability to adjust focus
Ability to distinguish colors
Occasionally
Outside weather conditions
Work in high places
Fumes or airborne particles
Toxic or caustic chemicals
Risk of electrical shock
Noise Level
Moderate in most areas
High in areas with lumber processing equipment
PAY RANGE
- (depends on industry experience)
- Min. Wage up to $20/hour (IL & MN Locations Only)
- Starting pay will be based on experience, internal equity, and scope of responsibility.
BENEFITS
- (eligibility based on full-time/part-time status)
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- Life Insurance
- Voluntary Benefits
- Paid Time Off
- Retirement Plans
- Employee Assistance Program
- **Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
- **Position requirements may vary by store location
Requirements
- Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Write routine reports and correspondence
- Present information and respond to questions from customers or associates
- Basic math concepts (addition, subtraction, division, multiplication)
About Ace Hardware
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