ACCOUNTS RECIEVABLE MANAGER

Role Purpose

The Accounts Receivable Manager leads the Group s end-to-end accounts receivable function across all legal entities and profit centres. The role is accountable for accurate revenue recognition, timely provider reconciliation, efficient cash collection, and robust control over debtor balances. The AR Manager leads and develops a hybrid team made up of onshore (Dubai) and offshore (India) AR Associates, drives performance against agreed targets, and partners with the Operations Finance Manager to deliver month-end reporting and Group-wide revenue insights.

Key Responsibilities

• Own the full accounts receivable cycle across all Group entities.
• Ensure invoices are raised accurately and collected in a timely manner.
• Maintain strong control over debtor balances and aged receivables.

Team Management

• Lead and develop a hybrid AR team comprising onshore (Dubai) AR Associates and offshore (India) AR Associates, as well as the Data Analyst.
• Set clear objectives and accountabilities across both onshore and offshore resources, ensuring consistent standards and ways of working.
• Review work outputs to ensure accuracy, completeness, and consistency.
• Provide training, coaching, and continuous professional development across the AR team.

Revenue & Reconciliation

• Oversee provider reconciliations, ensuring commission statements fully align with internal records.
• Ensure revenue is correctly recognised and allocated across entities and profit centres.

Reporting & Forecasting

• Oversee the preparation of revenue dashboards and reporting packs.
• Review revenue forecasts and expected cash receipts for accuracy and completeness.
• Monitor actual vs forecast performance and ensure all variances are investigated and explained.

Tracking & Performance Monitoring

• Ensure rigorous maintenance of key trackers covering revenue, pipeline, and collections.
• Monitor performance against agreed targets and KPIs.
• Escalate risks relating to collections, delays, or underperformance on a timely basis.

Stakeholder Management

• Liaise with advisers, providers, and internal teams on revenue and collections matters.
• Resolve escalated issues and maintain clear, timely communication with all stakeholders.
• Support senior management with revenue insights, analysis, and reporting.