Accounts Receivable Specialist - Dubai, UAE

Company: **Desert Gate Tourism - UAE

Job Description

• Generate and issue accurate and timely invoices for services provided.
• Process and record customer payments, including credit card transactions, and prepare bank deposits.
• Maintain and update customer accounts, ensuring all receipts and transactions are accurately recorded.
• Monitor customer accounts for outstanding balances, delayed payments, and other irregularities.
• Conduct timely follow-up on overdue accounts through professional collection activities to ensure prompt payment.
• Communicate with clients, agents, and suppliers to resolve payment issues, discrepancies, and billing disputes.
• Develop and implement effective collection strategies to improve cash flow and reduce overdue receivables.
• Prepare and maintain Accounts Receivable reports, including:
• + Aging Reports

+ Expected Cash Collection Reports

• Perform monthly reconciliation of Accounts Receivable balances with the General Ledger.
• Investigate and resolve payment discrepancies while ensuring compliance with company policies.
• Maintain accurate, organized, and up-to-date customer records and supporting documentation.
• Review Accounts Receivable aging reports regularly and ensure timely follow-up on outstanding balances.
• Coordinate and prioritize daily Accounts Receivable activities to ensure accuracy, efficiency, and compliance with internal procedures.
• Evaluate collection performance and recommend process improvements to enhance collection efficiency.
• Ensure compliance with company policies, accounting standards, internal controls, and audit requirements.
• Provide support during internal and external audits by preparing required documentation and reports.
• Complete all billing, collection, reconciliation, and reporting activities within established deadlines.
• Perform other duties and responsibilities as assigned to support the Finance Department and business operations.

More About Desert Gate Tourism

• An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE.
• Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius.
• Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.
• With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.
• **Desert Gate** (www.desertgate.ae) is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry.
• Also, as a traditional DMC, Desert Gate
• Bachelor’s Degree in Accounting, Finance, or Business Administration.
• Certification in Accounting (e.g., CPA, CMA) is an advantage but not mandatory.
• Minimum of 2-3 years of Accounts Receivable experience, preferably within a Destination Management Company (DMC) or the Tourism/Hospitality industry.
• Strong knowledge of accounting principles, practices, standards, laws, and regulations.
• Proven experience in billing, collections, and reconciliation.
• Proficient in Microsoft Office Suite (especially Excel) and accounting software – Microsoft Dynamic NAV.
• Experience with travel-related systems or DMC operations is highly desirable.
• Excellent attention to detail and high level of accuracy.
• Strong interpersonal and communication skills (both verbal and written).
• Ability to manage multiple priorities, meet deadlines, and work effectively under pressure.
• Analytical and problem-solving abilities, especially in resolving disputes and payment issues.