Accounts Receivable Processor

Duties and Responsibilities

• Sort, prepare, and distribute daily mail, ensuring timely delivery of insurance-related documents.
• Print and mail insurance claims and medical records to third-party insurers, adhering to strict attention to detail.
• Review, sort, and distribute patient letters, ensuring proper attachments are included before mailing.
• Process and distribute daily claim runs to appropriate staff, ensuring accuracy and confidentiality.
• Handle emailed insurance requests promptly, following confidentiality guidelines and procedures.
• Respond promptly to coworker requests for itemized bills, ensuring accuracy and timeliness.
• Complete assigned work queues (WQs) within deadlines.
• Scan, index, and route correspondence to appropriate WQs, ensuring accurate correspondence types are selected for proper WQ routing and automation workflows.
• Requires good critical thinking skills to investigate credits on accounts.
• Works with insurance follow up team to review insurance credits for refunds.
• Responds timely to request from coworkers and patients on refund request
• Enter account comments and refer inquiries to the appropriate billing staff according to established procedures.
• Works with accounting to resolve uncashed checks to review for state unclaimed
• Maintain proper stock levels for fax and copy machines, replenishing paper as needed by the end of the shift.
• Monitor office and billing supply levels, notifying the Admin Assistant when inventory is low to place orders.
• Collaborate with billing clerk and refund clerk to cover duties as needed and ensure smooth workflow.
• Perform additional tasks as required to support the team and ensure operational efficiency.