Accounts Receivable Analyst

Position Overview

Key Responsibilities

• Review AR aging reports and follow up on outstanding balances.
• Contact customers regarding overdue invoices by phone, email, and written correspondence.
• Resolve payment discrepancies and disputes with order desk, project, and sales teams.
• Process and apply payments accurately and promptly to customer accounts.
• Prepare and distribute customer statements and invoices.
• Analyze customer accounts and report outstanding balances, trends, and payment history.
• Collaborate with other departments on collection and customer-account issues.
• Work with the AR Supervisor to improve collections and reduce delinquency.
• Maintain accurate records of customer communications and actions taken.
• Assist with month-end closing and provide financial reporting documentation.
• Support audit requests as needed.
• Cross-train in accounts payable, including invoice entry, vendor response, and payment processing.

Required Skills and Qualifications

• Coursework in Accounting, Finance, or a related field, or equivalent work experience; a Bachelor's degree is preferred.
• 3-5 years of accounts receivable experience with a focus on B2B collections.
• Strong knowledge of accounting principles and practices.
• Fluent English with strong written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Excel with pivot tables and VLOOKUP.
• Experience with accounting software such as SAP, Oracle, QuickBooks, or similar.
• Strong organization and time management, with the ability to manage multiple priorities.
• Ability to analyze data, resolve issues, and work independently and collaboratively.
• Ability to maintain integrity and productivity in a remote role.
• Adaptability in a fast-paced environment with changing priorities.

Workplace

• The position is a remote role.