Accounts Receivable Administrator

We are seeking a detail-oriented and dependable Accounts Receivable Administrator to join our Finance team. In this role, you will oversee the full cycle of accounts receivable, from invoice generation and payment application to collections and account reconciliation. You will be responsible for maintaining accurate financial records, monitoring customer accounts, and ensuring timely collection of outstanding balances. The ideal candidate combines strong analytical skills with excellent communication abilities and a proactive approach to resolving issues and supporting customer relationships.

Accounts Receivable Management:

Manage collections for both small and large business accounts, ensuring timely receipt of payments.

Contact customers via phone and email regarding outstanding balances, following up to resolve overdue accounts.

Monitor accounts placed on credit hold and assist in releasing or maintaining holds as appropriate.

Use SAP and PSD systems to access customer account information, document collection efforts, and record resolutions.

Prepare and distribute customer monthly statements, aging reports, and cash flow analyses using SAP and Excel.

Process and record daily bank deposits, including documentation of all cash receipts.

Account Reconciliation & Reporting:

Assist the sales team in reviewing, analyzing, and reconciling customer accounts to resolve disputes and billing discrepancies.

Provide detailed customer account and payment reconciliations as needed.

Assist in maintaining and updating accurate customer records and account information.

Support audit processes by providing documentation and analysis of receivable transactions.

Additional Responsibilities:

Establish and maintain positive, professional relationships with customers and internal stakeholders.

Provide administrative support such as photocopying, scanning, and faxing documents.

Offer backup phone coverage for reception when required.

Other related duties as assigned.

Post-secondary education in Accounting, Finance, or a related field.

Minimum of 3 years’ experience in Accounts Receivable, preferably within the construction or industrial sector.

Credit accreditation (or working toward certification) is considered an asset.

Proficiency in Microsoft Office: Word, Excel, PowerPoint.

Experience with SAP or a similar ERP system is an asset.

Excellent interpersonal, written, and verbal communication skills.

Strong organizational and time-management abilities, with the capacity to perform effectively in a fast-paced environment.

Proven ability to build and maintain strong working relationships across departments and with customers.

Exceptional customer service orientation, with a proactive and professional approach.

High attention to detail, accuracy, and follow-through in all tasks.

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