Accounting Services Associate III

Job detailed description

• Must have good knowledge in working on MS office applications. Role of Cash app/Billing/Collections for global customers
• Reporting actual Billing/Cash Applications Collections against monthly targets
• Quality review of Cash Application/Billing process
• Follow up through mails and calls Escalation of issues to Stake holders. Should be able to solve & help customers and business teams in case of queries related to their invoices Research and analyse the disputes/deductions in ERP Follow-up with various departments to get supporting documents/info for dispute/deductions resolution Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner Investigate and escalate, if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc., Deliver quality customer service by researching and responding to all internal/external stakeholders’ inquiries quickly, effectively and professionally. Excellent written & verbal communication, Should have a good attitude to learn and be committed Exposure in SAP/S4HANA will be added plus point Essential Requirement: Commerce and accounting background Ability to analyse the past due receivables 2-3 Years of experience mainly in BPO. Good Oral and Written communication skills
• Experience in follow up through mails and calls
• Worked on Billing/Cash App/Collections AR process knowledge (Preferably End to End) Experience in Excel as well as PowerPoint presentation. Should be willing to work in shifts Good to have: SAP/S4HANA experience Operations review with client and management