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Accounting Services Associate III

Conduent
Bengaluru, IND
Mid
Onsite
Discovered Yesterday

Full Job Posting

  • Must have good knowledge in working on MS office applications.
  • Role of Collections/Cash app for global customers
  • Reporting actual Cash Applications/ Collections against monthly targets
  • Quality review of Cash Application/Billing process
  • Follow up through mails and calls
  • Escalation of issues to Stake holders.
  • Should be able to solve & help customers and business teams in case of queries related to their invoices
  • Research and analyse the disputes/deductions in ERP
  • Follow-up with various departments to get supporting documents/info for dispute/deductions resolution
  • Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner
  • Investigate and escalate, if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc.,
  • Deliver quality customer service by researching and responding to all internal/external stakeholders’ inquiries quickly, effectively and professionally
  • Excellent written & verbal communication,
  • Should have a good attitude to learn and be committed
  • Exposure in SAP/S4HANA will be added plus point

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