Accounting Resolutions Specialist
Key Skills for This Role
Full Job Posting
Location(s)
- Logan, UT, USA
Shift: 8am-5pm MT
We are looking for talented and self motivated individuals to join the Accounting Revenue Team as Resolutions Specialist!
Specialists focus on resolving client concerns and are dedicated to providing excellent customer satisfaction. If you are looking for an opportunity to learn with a growing company and advance your career in accounting, please apply!
Responsibilities
- Professional internal and client correspondence
- Property and management maintenance for accounting
- Verify and send ACHs
- Handle a variety of situations including ones we haven't seen before with credits and charges
- Special accounting requests and projects as needed
- Maintain a CX score of 90% or higher
Job Requirements
- Proven track record of great customer service
- Accountable and attentive to staying on top of work
- Exceptional attention to detail
- 1 year of client relations experience required
- Knowledge of Microsoft Excel
- Escalation resolution experience preferred
- Knowledge of Microsoft suite of products helpful but not required
- Project management experience helpful but not required
- High School Diploma or GED
About Conservice LLC
Utility management and billing company serving property owners and managers with software, payment, procurement, and analytics services.
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