Accounting Operations Analyst

Role overview

Reconciliations and accounting

• Reconcile daily credit card and PayPal settlements and investigate differences from bank or third-party records.
• Perform bank-to-book reconciliations, correct errors, investigate variances, and document resolutions under established controls.
• Prepare month-end journal entries, supporting schedules, account reconciliations, and analyses; escalate unresolved variances and unusual items.
• Reconcile daily, weekly, and monthly gift card activity and prepare related entries and billing support.
• Verify web sales completeness and reconcile daily and monthly activity between Sales Audit and order management systems; correct and document adjustments.
• Create and validate weekly payment files and approvals; reconcile sales activity to VST invoices and general ledger postings, investigate variances, and prepare accruals.
• Support merchant and store onboarding, including merchant ID setup, and verify required downstream system setup.

Reporting and operational support

• Prepare recurring reports and reconciliations for internal stakeholders and respond to ad hoc reporting requests.
• Respond to store, field, and stakeholder questions about payment processing, settlement discrepancies, gift cards, web sales, and digital billing.
• Escalate suspicious or exception-based activity to Loss Prevention and Risk partners; support audit and control testing documentation.
• Support testing and implementation of system and process enhancements and contribute to procedure updates and process documentation.

Qualifications

• Advanced Microsoft Excel skills.
• Strong attention to detail and ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills and a customer-service mindset.
• Bachelor's degree preferred; Accounting, Finance, or related field preferred.
• Two to three years of accounting operations, reconciliation, payment processing, or related experience preferred.
• Experience with financial and operational systems, including PeopleSoft, Sales Audit applications, Helix OMS, or gift card and digital partner platforms, preferred.

Compensation

• Hiring range is $23–25 per hour.