Accounting and Settlement

Willis Towers Watson (NASDAQ: WTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.

We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.

Together, we unlock potential.

The Accounting and Settlement team is responsible for reviewing client accounts, preparing and issuing periodic statements, reconciling accounting entries, and ensuring accurate recording of receipts, payments, and journals.

It also ensure excellent account management through completion of all Account payable & receivable activities in agreed timelines and maintaining quality benchmarks along with adherence of group policies and process guidelines.

Job Summary:

The role involves resolving transaction discrepancies, managing uncorrelated cash, outstanding debts, and settling balances with clients, underwriters, and insurers.

It also includes processing payments, reviewing bank statements, performing end-of-day reconciliations, and maintaining accurate financial records.

Regular coordination with clients, underwriters, and internal teams including email and voice communication is required to ensure timely resolution of queries and settlements.

Principal Duties and Responsibilities

Operational Delivery

Processing payment requests in compliance with financial policies and procedures

Conduct reconciliation of incoming & outgoing statements for Clients/ Carriers and maintain up to date records on operating system

Perform daily cash management duties, which includes posting of cash to the ledgers, conducting investigation and ensuring appropriate allocation of funds within agreed Service Level Agreement

Prompt escalations of identified discrepancies to front end team

Manage ledger maintenance requests on daily basis and update records of the actions taken on the operating system

Managing document & backup requests from the customers within agreed timelines

Maintain vigilance and responsiveness to urgent activity, ensuring appropriate escalation to the line manager for unresolved queries.

Ensure adherence to Group policies and procedures & Willis Insurance Essentials

Escalate errors and incidents to the Line Manager and operate within the guidelines of internal and external regulators

Proactively support key initiatives that have been delivered to implement change

Participate and contribute in team huddles & team meetings.

Skills:

Sound communication skills - Use of clear business English to enable effective direct communication (Verbal/Written) with stakeholders.

Good understanding of account receivable and payable processes

High degree of accuracy and attention to detail Ability to learn new processes and systems

Ability to switch & prioritise multiple tasks as per requirement

Proficiency in Microsoft Office Applications.

Experience:

0-3 Years of experience in relevant field is preferred.