Account Resolution Specialist
Role Overview
Account Resolutions Specialists thoroughly research and resolve client issues in an effective and timely manner. This position will provide you with the opportunity to work with multiple teams within Conservice as well as direct communication with our Single-Family clients and residents. Your ability to successfully resolve client and resident issues will strengthen our overall relationship with our clients. Come be part of a team dedicated to client satisfaction, which is a key part of driving real growth in our organization.
Full Job Posting
Location(s)
- Logan, UT, USA
- Pay: $15.75/hour + performance based tier pay
Location
- Logan, UT Hybrid (In office Tuesday, Wednesday, Thursday)
- Hours: Full Time, Monday-Friday
Overview
Account Resolutions Specialists thoroughly research and resolve client issues in an effective and timely manner. This position will provide you with the opportunity to work with multiple teams within Conservice as well as direct communication with our Single-Family clients and residents. Your ability to successfully resolve client and resident issues will strengthen our overall relationship with our clients. Come be part of a team dedicated to client satisfaction, which is a key part of driving real growth in our organization.
Responsibilities
- Complete daily bill research
- Resolve client and tenant trash issues via email and phone calls
- Assist with client-requested audits/projects
- Correspond with providers regarding bill anomalies
- Correspond with clients and residents to resolve urgent issues
Preferred Skills
- Ability to solve problems with limited information
- Manage workload to meet deadlines and achieve goals
- Ability to communicate clearly and professionally in writing and verbally
- Must be meticulous and have great attention to detail
- Ability to adapt to changes and processes efficiently
Education
High school diploma, GED, or equivalent
About Conservice LLC
Utility management and billing company serving property owners and managers with software, payment, procurement, and analytics services.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Conservice LLC
Building Performance Standards Customer Success Manager
, USA
ESG Customer Success Manager
, USA
Connectivity - Implementation Manager
, USA
Building Performance Standards Customer Success Manager
, USA
Client Success Manager - WasteX
, USA
Student Housing Billing Coordinator
Logan, USA
Sustainability Consultant
, USA
Customer Support
Logan, USA
Data Sync Specialist
Logan, USA