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Account Representative - SMB

Uber
Sydney, AUS
Full-time
Junior · 1+ years experience
Onsite
Discovered Yesterday
SalesforceCommunication

Full Job Posting

Basic Qualifications

  • Minimum 1 year of professional experience in a quota-carrying sales role.
  • Proven experience negotiating contracts and managing a complex sales pipeline.
  • Demonstrated ability to identify customer needs and present tailored solutions.
  • Proficiency in CRM software, such as Salesforce, to manage sales activities.
  • Degree level education (Bachelor's degree or equivalent).

Preferred Qualifications

  • Experience in the food delivery, hospitality, or e-commerce marketplace industries.
  • Extraordinary listening and communication skills, with the ability to adjust your style to a wide variety of audiences.
  • A resourceful and persistent attitude, with a relentless drive to achieve goals and overcome objections.
  • Strong critical thinking and problem-solving abilities in a fast-paced, high-pressure environment.
  • Proven track record of meeting and exceeding monthly and quarterly sales targets.

Responsibilities

  • Manage the entire end-to-end sales cycle, from prospecting and cold calling to pitching, contract negotiation, and closing deals that drive significant business growth.
  • Leverage local knowledge to identify and bring on the best restaurants in strategic markets, ensuring our selection meets the diverse needs of our users.
  • Communicate the value of Uber Eats and our latest product features clearly, removing barriers to entry and helping partners reach their specific business goals.
  • Collaborate across operations and onboarding teams to ensure a seamless transition for new partners, setting them up for measurable success within their first month on the platform.
  • Own restaurant partner performance during the critical first 28 days, providing consultative support to ensure a strong start and long-term retention.
  • Proactively identify and redesign inefficient internal processes, ensuring the team can move quickly and succeed at a massive scale despite shifting priorities.

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