Account Representative
Role Overview
Account Representatives nurture new business accounts and exceed new membership sales objectives.
The role matches each new member's needs, interests, and goals with suitable club products, services, and people.
The role also supports current members through relationship building and customer service.
Key Skills for This Role
Full Job Posting
Role
Account Representatives nurture new business accounts and exceed new membership sales objectives.
The role matches each new member's needs, interests, and goals with suitable club products, services, and people.
The role also supports current members through relationship building and customer service.
Core Responsibilities
- Generate sales leads and nurture new business accounts.
- Meet and exceed new membership sales objectives.
- Match prospective members with appropriate club products, services, and people.
- Maintain regular contact with members to retain and motivate them.
- Answer membership questions and manage and resolve concerns.
- Ensure members and guests feel welcomed.
Compensation
- Hourly wage range is $18.25 to $22.30 per hour, plus eligibility for performance-based commission.
- Compensation is determined based on experience, skill set, education, training, and organizational needs.
Qualifications
- At least 1 year of related sales and customer service experience is required.
- Post-secondary education related to the health and fitness industry is an asset.
- Additional sales, marketing, or administration certifications or workshops are strongly preferred.
- Related experience in retail, hospitality, leisure, fitness, or similar industries is an asset.
Role Perks
- The total compensation package includes competitive wages, a complimentary membership, and ongoing training.
- Full-time employees are eligible for benefits after 3 months of employment.
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