Account Planning Manager (Arabic Speaker)

Full time, Dubai Based

Account Planning Manager

Brand Liaison & Relationship Management

• Act as the primary and ongoing point of contact for all assigned brand partners -managing communication, expectations, and day-to-day queries with professionalism and care to build long term relationship.
• Identify opportunities to strengthen partner relationships and increase brand loyalty to the OnTheList platform.
• Ensure brand partners are kept informed at every stage from event planning through post-event reporting, delivering a consistently high standard of service.
• Represent the OnTheList corporate brand and mission to Turn Inventory into Opportunity in every partner interaction.

Brand Acquisition & Onboarding

• Identify, prospect, and leverage your existing luxury industry network to open doors with new brand partners across fashion, beauty, lifestyle, and luxury categories in Dubai and the GCC.
• Develop and deliver compelling pitches that clearly communicate OnTheList's commercial and sustainability value proposition.
• Negotiate commercial terms, partnership structures, and event calendars with new brands.
• Lead a seamless onboarding process, ensuring new brands are set up operationally and commercially for success from day one.

End-to-End Event Management

• Own the full lifecycle of every flash sale event: from initial planning, timelines, and briefing documents through to on-the-day execution and post-event wrap-up, for both online and offline events
• Serve as the central coordinator between Marketing, Operations, Customer Service, and the Floor Team, ensuring all stakeholders are aligned, briefed, and logistical challenges are resolved ahead of each event.
• Oversee all on-site execution for pop-up events - vendor coordination, setup, teardown, inventory management, and timely product delivery - ensuring brand presentation and customer experience meet OnTheList's standards.
• Conduct post-event reviews, capturing learnings and sharing performance reports with brand partners and internal leadership.

Stock Analysis & Commercial Planning

• Conduct detailed stock analysis per brand partner — reviewing inventory levels, product mix, pricing, and category performance to inform event strategy and curate the right product selection for each flash sale.
• Monitor sell-through rates, revenue performance, and inventory outcomes per event, using data to drive continuous improvement.
• Apply a strong commercial mindset to every decision — from product selection and pricing recommendations to event format and promotional strategy.

Account Retention & Growth

• Conduct regular and quarterly business reviews with brand partners and internal leadership, presenting performance data, insights, and forward-looking recommendations to drive growth and contribute to the UAE commercial strategy.
• Act as a trusted advisor to brand partners — providing insight on product, pricing, and event strategy while proactively identifying upsell, cross-sell, and retention opportunities across the portfolio.
• Monitor account health, market trends, and the broader GCC retail landscape to identify risks early and unlock new opportunities for growth.
• WHAT IT TAKES...
• 8+ years in account management or B2B business development within luxury retail, with an established network in the UAE or GCC — a strong differentiator for this role.
• Proven end-to-end event and project management experience, with strong cross-functional coordination skills.
• Excellent negotiator — target-driven, commercially minded, strategic thinker and problem solver who works autonomously.
• Customer-oriented with a growth mindset; a self-starter who is highly organised, clear communicator and strong team player, able to manage multiple accounts simultaneously.
• Fluent in Arabic and English (required); proficient in MS Office (Word, Excel, PowerPoint).
• Calm under pressure, adaptable, solutions-focused, and genuinely passionate about sustainability and luxury retail.

Why You'll Love It Here

• A high-impact, varied role at the heart of OnTheList's Dubai operation with direct exposure to the region's leading luxury brands.
• Competitive base salary with a commission structure tied to account performance and revenue targets.
• Employee Benefits: Enjoy exclusive access and discounts across our wide range of luxury partner brands.
• OTL benefits- Charity Leave and Birthday leave.
• Process of Recruitment
• 1.
• Virtual Interview with the Middle East – Assistant HR Manager
• 2.
• In person Interview with the Middle East GM