Account Manager - UK

sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction. Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.

As an Account Manager for sunday, your ultimate goal will be to help the UK team deliver the best experience to the hospitality industry. Your scope of action it's a mix between account management and operations. Your role will start when a restaurant decides to use our solution: you will create its account, collect all relevant information, provide them with tailor-made QR codes, train the restaurant team and then help them make the most of our solution. Compound that with thousands of restaurants and you have the makings of a beautiful and complex operational system. Come help us make it seem simple!

You will report to the Head of Account Management UK, working daily with other members of the Operations Team. You will also collaborate with other Sales and Ops teams in the US & EU. Finally, you'll get to visit a ton of restaurants and enjoy their food! Join early, grow fast, and shape the journey!

Based in the UK - London

2 years experience in customer success, account management, or operational roles at startups, food industry, hospitality, or professional services companies.

Strong and persistent problem solving skills to identify and create solutions for restaurant partners despite immediate roadblocks.

Strong diagnostic and analytical skills and ability to identify opportunities from managed spreadsheets, trackers, CRMs, and changing datasets.

Owner & growth mentality.

Passion for foodtech and an itch to roll-up-your-sleeves and build.

Project management skills i.e. you are structured, reliable, detail-oriented and communicate efficiently with all stakeholders.

Share your story: application with resume

Let's get to know each other through a screening interview

Meet with the hiring manager

Impress your future colleagues with a case study

Meet with a Leader

Reference Checks (3 most recent managers)

Offer: we want you

Thank you for taking the time to apply, and looking forward to getting to know you!

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).