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Account Manager
Modern Niagara Building Services
Toronto, CAN
Full-time
Senior · 5+ years experience
Onsite
CAD 100000-125000 yearly / year
Discovered 1 months ago
Microsoft OfficeCRM
Key Skills for This Role
Microsoft OfficeCRM
Full Job Posting
OVERVIEW OF RESPONSIBILITIES:
- Develop and maintain strong, long-term relationships with electrical contractors, distributors, manufacturers, builders, consultants, and other key customers.
- Prospect and identify new customers and business opportunities within the electrical market.
- Grow sales and market share by promoting electrical products, solutions, and services that meet customer requirements.
- Understand customer needs and provide appropriate technical, product, and application support.
- Develop and maintain an active sales pipeline and accurately track opportunities, activities, and projected sales.
- Conduct regular customer meetings and site visits to understand project requirements, identify opportunities, and strengthen customer relationships.
- Prepare and present quotations, proposals, product information, and sales presentations as required.
- Collaborate with internal teams, manufacturers, suppliers, and technical specialists to develop solutions and respond effectively to customer requirements.
- Stay current with electrical products, technologies, applications, industry trends, and competitive offerings.
- Identify upcoming construction projects and opportunities and develop strategies to secure new business.
- Work closely with customers to understand project specifications, schedules, budgets, and purchasing requirements.
- Provide ongoing customer support throughout the sales process and ensure a high level of customer satisfaction.
- Negotiate pricing, terms, and agreements while maintaining company objectives and profitability.
- Follow up on quotations, proposals, orders, and customer inquiries in a timely and professional manner.
- Attend industry events, trade shows, customer meetings, and networking opportunities to develop new business relationships.
- Work collaboratively with internal teams to ensure customer expectations are clearly communicated and successfully supported.
- Maintain accurate customer, opportunity, and sales information within the CRM system.
- Achieve established sales, revenue, and business development targets.
QUALIFICATIONS AND EXPERIENCE:
- Minimum of 5 years of experience in Business Development, Account Management, Outside Sales, or a related sales role.
- Minimum of 3 years of experience within the electrical, construction, building services, or related industry.
- Strong understanding of electrical products, systems, applications, and industry practices.
- Experience working with electrical contractors, distributors, manufacturers, builders, consultants, or other construction industry stakeholders is an asset.
- Proven track record of developing new business and maintaining long-term customer relationships.
- Strong sales and business development skills with the ability to identify opportunities and convert them into successful business relationships.
- Ability to understand customer requirements and recommend appropriate technical and product solutions.
- Strong interpersonal, communication, negotiation, and presentation skills.
- Ability to communicate professionally and effectively with customers, vendors, manufacturers, contractors, and internal teams.
- Strong understanding of customer buying behaviours and the ability to effectively engage and influence key decision-makers.
- Results-oriented individual with strong organizational and time-management skills.
- Ability to work independently while collaborating effectively with internal teams and external partners.
- Strong problem-solving skills with the ability to identify customer needs and develop practical solutions.
- Proficient with Microsoft Office and CRM systems.
- Ability and willingness to travel to customer, project, and job-site locations as required.
- Committed team player with excellent interpersonal skills and a customer-focused approach.
- Self-motivated, professional, and driven to achieve and exceed sales objectives.
- This is a new role, and the targeted compensation range will be within the range of $100,000 to $125,000 depending on experience.
- We thank all applicants for their interest, however, only those selected for an interview will be contacted.
- At Modern Niagara, we recognize the value of fostering a diverse, equitable, and inclusive organization and are committed to eliminating barriers faced by members of equity-seeking groups (women, Indigenous, Black, racialized, 2SLGBTQIA+, people with disabilities, and new immigrants) in the construction industry. Our DEI vision is to build an organization where everyone has access to the same opportunities, experience equitable outcomes, and can thrive and reach their full potential.
- We value the diversity of the people we hire and serve. Modern Niagara is an equal opportunity employer. If you require accommodation during the recruitment process, please advise us so that suitable accommodations can be made. We can be reached at [email protected].
About Modern Niagara Building Services
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