Account Manager

WHAT YOU BRING

• Client confidence: Ability to confidently manage client conversations, navigate challenging situations, and communicate recommendations with professionalism and tact.
• Business Judgement: Strategic thinking and understanding of project scope, budgets, profitability, cost versus opportunity, ability to see how the small task fits into the big picture.
• Presence and engagement: Demonstrates active engagement, attentiveness, and preparedness in meetings and day-to-day interactions, taking responsibility for moving conversations and work forward.
• And many of these:
• Undergraduate degree in Business, Marketing, Communications, or a related field.
• 3–5 years of experience in account management, client services, or a related role, ideally within a creative agency.
• Proven ability to independently manage multiple client accounts, competing priorities, and deadlines with minimal oversight.
• Exceptional written and verbal communication skills, with a focus on clear, concise, and purposeful messaging that drives results.
• Meticulous attention to detail, accuracy, and quality assurance.
• Proactive self-starter with strong problem-solving skills, initiative, and accountability.
• Excellent organizational and time management skills, with the ability to adapt and perform under pressure.
• Professional, honest, and trustworthy, with the confidence to manage client relationships and navigate challenging conversations.
• Demonstrated leadership qualities, emotional intelligence, a positive attitude, and a collaborative, team-first approach.
• Strong analytical skills, including budget management and the ability to make informed recommendations.
• Proficiency in Microsoft Office, Google Workspace, CRM, and project management tools.
• Ability to travel internationally, including to the US and Europe, as required.

WHO WE ARE

WHAT WE OFFER

• Extended dental & health, hybrid work model, snacks, pet-friendly office.
• At Stinson Design, we recognize that many talented individuals may not apply if they don't check every box. Even if your experience isn’t a 100% match, we still welcome your application.
• Stinson Design is dedicated to creating a diverse, inclusive, and equitable workplace. We strongly encourage applicants from all backgrounds to apply. If you need any accommodations during the recruitment process, please don’t hesitate to contact us.
• COMPENSATION
• The starting base pay range for this role is CAD $70,000 - CAD $80,000 per year.
• This advertised position is for an existing position at Stinson Design.
• We do not use artificial intelligence to screen, assess or select applicants.

Qualifications

• Client confidence: Ability to confidently manage client conversations, navigate challenging situations, and communicate recommendations with professionalism and tact.
• Business Judgement: Strategic thinking and understanding of project scope, budgets, profitability, cost versus opportunity, ability to see how the small task fits into the big picture.
• Presence and engagement: Demonstrates active engagement, attentiveness, and preparedness in meetings and day-to-day interactions, taking responsibility for moving conversations and work forward.
• Undergraduate degree in Business, Marketing, Communications, or a related field.
• 3–5 years of experience in account management, client services, or a related role, ideally within a creative agency.
• Proven ability to independently manage multiple client accounts, competing priorities, and deadlines with minimal oversight.
• Exceptional written and verbal communication skills, with a focus on clear, concise, and purposeful messaging that drives results.
• Meticulous attention to detail, accuracy, and quality assurance.
• Proactive self-starter with strong problem-solving skills, initiative, and accountability.
• Excellent organizational and time management skills, with the ability to adapt and perform under pressure.
• Professional, honest, and trustworthy, with the confidence to manage client relationships and navigate challenging conversations.
• Demonstrated leadership qualities, emotional intelligence, a positive attitude, and a collaborative, team-first approach.
• Strong analytical skills, including budget management and the ability to make informed recommendations.
• Proficiency in Microsoft Office, Google Workspace, CRM, and project management tools.
• Ability to travel internationally, including to the US and Europe, as required.