Account Manager

Key Responsibilities

• KPIs Develop and execute a growth strategy aligned with regional business objectives. Manage strategic customer accounts and build relationships with decision-makers at multiple organizational levels. Identify, qualify, and convert new business opportunities while expanding existing business. Lead technical sales discussions and deliver value-based solutions using Syensqo’s technologies solutions. Plan, coordinate, and execute laboratory and full-scale plant trials. Interpret metallurgical and operational data to generate actionable recommendations. Partner with R&D, Product Management, Supply Chain, Marketing, Customer Service, and Operations to deliver customer solutions. Maintain an accurate sales pipeline, opportunity forecasts, CRM/Sales Force records, and account plans. Prepare technical reports, commercial proposals, business reviews, and customer presentations. Represent the company at customer meetings, conferences, and industry events. Ensure compliance with all safety, environmental, ethical, and regulatory requirements. Profitable Revenue growth. Customer retention and account expansion. Pipeline generation and opportunity conversion. Successful execution of customer trials and commercialization projects. Forecast and CRM/Sales Force discipline. Customer satisfaction and strategic relationship development. Experience and Skills Required Qualifications Bachelor’s degree in chemical engineering, Metallurgy, Mineral Processing, Chemistry, or Mining related discipline. 5–7+ years of experience in mineral processing, flotation, technical sales, process control/engineering, or metallurgical operations. Strong knowledge of flotation circuits and mineral processing chemistry. Experience conducting laboratory and plant trials. Communication and presentation skills. Ability to travel up to 50% across USA. Core Competencies Strategic thinking Prioritization and tactical planning Situational Management and agility for improvisation under pressure Consultative/value selling Technical problem solving Project management: leadership, communication, and mediation during obstacles Cross-functional leadership Customer-centric mindset Data-driven decision making Data tools (Excel, Software tools, Minitab/JMP preferred) Why This Role Matters The Technical Sales Rep/Account Manager serves as the trusted advisor to mineral processing/flotation customers, connecting technical expertise with commercial strategy to create sustainable growth, accelerate innovation, and strengthen long-term partnerships.