Account Manager, Senior

About This Role

Infor is seeking a dynamic and results-driven Enterprise Account Manager (individual contributor) to drive the adoption of Infor ERP solutions and innovations, including AI technology, Robotic Process Automation (RPA), Data Analytics, and Process Automation, within the United Arab Emirates and Saudi Arabian market. This role is pivotal to our SaaS business strategy, focusing on delivering measurable business value to customers while working cross-functionally within Infor's organization and leveraging partner ecosystems when needed.

The Enterprise Account Manager will own the entire sales process, from pipeline generation to deal closure, ensuring strict adherence to Infor methodologies and tools, including MEDDPICC and Salesforce.

A Day in The Life Typically Includes:

Ownership & Accountability:

* Lead the full sales cycle for Infor ERP and SaaS solutions.

* Take responsibility for pipeline development, forecasting, and deal progression using Salesforce and MEDDPICC methodologies.

* Drive accountability for achieving and exceeding revenue targets.

Customer Engagement:

* Build strong relationships with key stakeholders, including executives in family conglomerates and large enterprises within the UAE and KSA.

* Effectively articulate the business value of Infor solutions, aligning them with customer challenges and goals.

* Conduct high-impact customer presentations and facilitate solution workshops.

Cross-functional Collaboration - Work closely with internal teams, including:

* Solutions Consulting: Collaborate to tailor demonstrations and proof-of-concept activities.

* Solution Delivery: Align expectations for seamless implementations.

* Marketing: Develop and execute account-specific campaigns.

* BDRs (Business Development Representatives): Ensure consistent lead generation and qualification.

Partner Ecosystem Management:

* Engage with and leverage channel partners for extended reach in accounts, ensuring alignment with Infor's go-to-market strategy.

* Maintain ownership of the sales process, even when partners are involved.

SaaS Sales Excellence:

* Focus exclusively on selling SaaS solutions, driving subscriptions and renewals.

* Stay updated on cloud and SaaS trends, incorporating them into customer conversations.

Methodology & Tools Compliance:

* Adhere to Infor's structured sales methodologies, including MEDDPICC, for effective opportunity qualification and progression.

* Utilize Salesforce and other tools for pipeline management and reporting with high accuracy and diligence.

Qualifications & Experience:

* Experience in SaaS sales is mandatory; exposure to ERP; as well as understanding of AI, RPA, Data Analytics, or Process Automation would highly desirable.

* Familiarity with working with family conglomerates in the Saudi Arabian market is an advantage.

* Technical Knowledge: Understanding of ERP ecosystems, cloud technologies, and business process automation.

* Ability to grasp complex solutions and translate technical capabilities into business benefits.

* Methodology: Expertise in MEDDPICC or similar sales methodologies is preferred.

Key Competencies:

* Customer Focus: Exceptional ability to understand customer needs and drive conversations that emphasize business value.

* Collaboration: Skilled in working cross-functionally and fostering partnerships with both internal teams and external partners.

* Accountability: Strong ownership mindset, ensuring consistent follow-through and delivery.

* Communication: Excellent presentation, negotiation, and interpersonal skills.

* Adaptability: Ability to navigate complex sales cycles within culturally diverse environments, particularly in the Saudi Arabian market.

Other Requirements:

* Language: Fluency in English is required; Arabic proficiency is a strong advantage.

* Travel: Willingness to travel extensively within Saudi Arabia for client and partner meetings.

* Tools: Proficient in Salesforce and other CRM/sales tools.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit [1] www.infor.com

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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called [1] Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the [2] FAQ section.

Fraud Awareness

We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our [3] guidelines and protect yourself from recruitment scams.

Fraud Privacy Policy

We value your privacy at Infor. You may access our privacy policy [4] here.

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2. https://www.infor.com/about/careers/faq

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4. https://www.infor.com/about/privacy