Account Manager

About the Role

Key Responsibilities

• Manage one or several large accounts, or lead a substantial part of a top account.
• Understand customer IT and business objectives, priorities, requirements, and challenges, adding value through HPE's strategy.
• Drive business performance across all HPE Business Units and optimize account profitability through portfolio mix management.
• Build and develop customer relationship networks with key influencers and decision-makers in IT and business.
• Develop and engage with the extended partner ecosystem to maximize HPE's presence.
• Continuously develop information technology industry knowledge to position HPE's portfolio.
• Orchestrate, engage, guide, and provide feedback to extended account team members.
• Act as the customer's advocate within HPE and plan for account results beyond the financial year.
• Core Duties
• Articulate the connection between customer KPIs, business priorities, and IT solutions, influencing executive decision-making.
• Build and execute plans for growth and profitability across HPE's portfolio, focusing on strategic value solutions.
• Engage with customers to identify opportunities, translating business challenges into IT opportunities, and leading pipeline building.
• Drive deal closure through multi-disciplinary teams, including partners, ensuring team ownership of deals.
• Develop and update expertise in IT technology, engaging with CTO/CIOs and presenting modern IT trends.
• Build, develop, and lead the extended account team, establishing governance and feedback processes.
• Develop and execute comprehensive account business plans, managing strategic and tactical elements, and aligning with stakeholders.

Qualifications and Experience

• 5-10 years of relevant experience in account management.
• Advanced subject matter knowledge to solve complex business issues.
• Ability to contribute to the development of new ideas and methods.
• Experience working on complex problems requiring in-depth evaluation of multiple factors.
• Demonstrated leadership in functional project teams and participation in cross-functional initiatives.
• Expertise in providing direction for process improvements and policy establishment.
• Significant independent judgment in determining methods for accomplishing work and achieving objectives.
• Employee Benefits
• Hewlett Packard Enterprise offers a comprehensive suite of benefits designed to support team members:
• Health & Wellbeing: Benefits supporting physical, financial, and emotional wellbeing.
• Personal & Professional Development: Investment in career growth through specific programs for knowledge expertise or skill application across divisions.
• Unconditional Inclusion: A work environment that values varied backgrounds, supports individual uniqueness, and offers flexibility for work-life balance.