Account Manager

GWA Group is a leading innovator, designer, importer and supplier of sustainable water solutions for bathrooms, kitchens and laundries across residential and commercial spaces.

With our iconic brands Caroma and Methven, and operations spanning Australia, New Zealand and the UK, we’re shaping a better, more sustainable future, one solution at a time.

Are you a commercially minded sales professional who thrives on building strong customer relationships and driving growth?

This is a fantastic opportunity to represent a leading portfolio of products in-market and play a key role in supporting our purpose of making life better through innovation in everyday water experiences.

As our new

, you will be the front-line representative to our merchant and trade customer base, with responsibility for maintaining, growing and promoting our product ranges.

You will manage a defined customer portfolio, driving sales performance, strengthening relationships and identifying opportunities to expand our footprint within the market.

You will be responsible for delivering strong sales performance across your territory, achieving agreed sales and margin targets while ensuring pricing frameworks are adhered to and expenses are effectively managed.

Central to the role is building and maintaining trusted relationships with key merchant and trade customers, supported by regular face-to-face engagement, product training and the ability to clearly communicate technical information and product benefits.

In addition, you will analyse sales data to identify trends and growth opportunities, developing and executing targeted sales plans to drive volume and margin growth.

You will contribute valuable market intelligence, identify customer-specific opportunities and ensure operational excellence through well-presented in-store displays, accurate reporting and active participation in team reviews and industry events.

Working collaboratively across Marketing, Supply, Operations and Sales, you will share customer insights to help shape broader business strategy and support continued commercial success.

About you

We are looking for an individual who combines strong commercial acumen with the ability to build and maintain effective relationships.

You will bring proven experience in a sales or account management role, ideally within the trade or merchant channel, along with strong communication and stakeholder management skills.

You will be confident in analysing data and translating insights into practical actions that drive performance, underpinned by solid product awareness and industry knowledge.

In addition, you will have a high level of organisation and attention to detail, with the capability to manage competing priorities effectively.

Proficiency in Microsoft Excel and Word is essential, while experience with ERP systems or Microsoft Dynamics 365 will be highly regarded.

At GWA, we live our cultural pillars –

We Are One Team, We Are Customer Focused, and We Care for Each Other

.

You will be supported by a collaborative leadership group, strong brands and a business committed to innovation, safety and continuous development.

We also invest in our people through meaningful career development and learning opportunities.

Ready to apply?

Great!

Just click the apply button to build your career with us!

Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.

Please note that we are not accepting applications from agencies for this position.