Account Manager - KSA
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Key skills for this role
About the Role
We are looking for an Account Manager to join our team and be part of our growth. If you’re an analytical and sales driven person who is hungry for a new adventure, a multinational workplace is waiting for you.
Key Skills for This Role
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Overview
We are looking for an Account Manager to join our team and be part of our growth.
If you’re an analytical and sales driven person who is hungry for a new adventure, a multinational workplace is waiting for you.
1. Purpose
Accountable for developing, contracting, and implementing strategic account plan with the customer.
Provide customer & market intelligence, analyze customer need, design, and sell our products/solutions, optimize product portfolio and gross margin mix.
2. Position
·The Account Manager is positioned to manage customers.
Ensure that high levels of profit are delivered from existing customers, and current sales volume is maintained.
Ensure that all accounts are serviced and ensure that all opportunities to up-sell, upgrade, and add value to product lines is accomplished.
Utilizing technical knowledge, the Account Manager will solve the problem, Product planning and scheduling, maintain inventories, and additional responsibilities within the company as needed to maintain successful customer service.
·Develop and submit quotes in pursuit of new business, and plan and direct customer trials in pursuit of new business.
Act as point of contact in investigating product performance problems and coordinating with Regional Sales Managers, manufacturing, R&D and other company resources to resolve issues.
The Account Manager will be expected to abide by all company and customer safety requirements.
3. Key Responsibilities
- Responsible management of the assigned client base
- Commercial and technical sales, in accordance with the Organization's full sales strategy
- Preparation of the sales budget, coordination with the sales management and implementation with regard to quantities, prices, margins
- Build and further develop personal business relationships with business partners, in the assigned customer base.
- Technical and commercial contact with customers.
- Regular customer visits, depending on the classification and problem definition, possibly with LPM, EPM, or Sales Management
- Independent monitoring of coverage contributions and on request an adjustment of sales prices
- Discovery of and internal reporting of competitor activities, preparation of responses and actions; independent after agreement execution
- Discovery of customer potential, internal reporting, as well as preparation of actions independently carried out after consultation, to generate business growth
- Achieving sales and gross margins for the agreed customer base
- Implementation of corporate objectives, as well as dissemination of corporate philosophy
- Submit recurring work (Forecast, monthly report, etc.), as well as the preparation required various market analysis for the customer base responsible at the specified time
- Focus on Health & Safety standards to ensure strict adherence to company and customer policies.
4. Qualifications
BS required preferably in Metallurgy Engineering or Materials Science.
5. Experience
Minimum 6–7 years of Strong experience with induction furnace steel plants and normal steelmaking operations
Preferably already based in Saudi Arabia to facilitate the hiring and transfer process.
Strong Sales background.
Experience of negotiating terms and conditions for key strategic accounts, including customer claims management, Seasoned negotiator.
6. Knowledge
- Sales process and techniques
- Strong Technical background
- Fluent in English, Urdu / Hindi mother tongue is an advantage.
7. Skills
· Competent, recognized point of contact for customers
· Extensive product knowledge
· Good understanding of business acumen (gross profit, gross margin, LPC, etc.)
· Computer application skills (MS-Office; Lotus etc.)
· Strong negotiating and sales skills
· Ability to self-motivate and equally as effective whether lone working or as a team member.
· Experience managing multiple customers in a high-pressure environment
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