Account Manager - Home Services (Needham, MA)

What You’ll Do

What Matters Most

In Summary

Who This Is Great For

Responsibilities

• Coordinate home projects between clients and contractors
• Communicate effectively through phone, text, and email
• Follow up, schedule, and solve small issues before they become big ones
• Review and polish estimates before sending to clients
• Own the overall client experience from start to finish
• Clear, professional communication (written and verbal)
• Fast responsiveness—you don’t leave people waiting
• Strong organization and attention to detail
• Ability to manage multiple clients/projects at once
• Comfortable with technology (managing multiple systems, texting, email, and basic software tools)
• $70–75K base salary + monthly commissions
• Local Territory – most on-site visits within 30 minutes of where you live
• No door knocking, no high pressure sales - just taking care of clients and getting things done efficiently
• Real career growth – multiple team members promoted within their first year
• Benefits: PTO, health/dental/vision insurance
• Background in customer service, account management, or coordination
• Someone who enjoys working with people and staying organized
• Strong communicator who responds quickly and follows through
• Looking for a stable role with growth—not a sales grind or technical construction job
• Strong plus: experience in home services or similar industries
• If you’re organized, responsive, and great with people, this is a role where you can quickly become a key part of a growing team.