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Account Manager - GTM AME

Trackunit
Oak Brook, USA
Hybrid
Discovered 1 months ago
Account managementSalesCustomer successRenewal managementRevenue expansionCustomer relationship management

Full Job Posting

About Trackunit

Trackunit provides IoT solutions that connect machines, people, and systems in the global construction industry.

The company operates internationally and provides digital solutions for construction businesses.

Role Overview

Trackunit is seeking an Account Manager for the Lower Mid Market segment of its AME region.

The role owns and grows commercial relationships across a portfolio of approximately 60-80 accounts.

The primary focus is retention, renewals, expansion, and partnership with Customer Success and the wider Commercial team.

Workplace

  • The role offers a flexible setup with the possibility of working from Trackunit locations or remotely from anywhere in North America.
  • Trackunit describes its working model as flexible and hybrid.

Ideal Background

  • Experience in account management, sales, customer success, or another customer-facing commercial role is ideally sought.
  • A proven record of managing renewals and growing revenue within an existing account base is ideally sought.
  • Strong CRM discipline and accurate opportunity data management are ideally sought.
  • Independent ownership of account outcomes and effective cross-team partnership are ideally sought.

Primary Responsibilities

  • Own and grow annual recurring revenue within the Lower Mid Market account portfolio.
  • Identify and mitigate churn risk across assigned accounts.
  • Maintain CRM health across all opportunities.
  • Partner with the Customer Success Manager to deliver continued account health.
  • Deliver regular quarterly business reviews and drive strategic Trackunit product initiatives.

What Trackunit Offers

  • Trackunit describes an agile growth SaaS environment with opportunities for internal growth.
  • The company supports development through training, coaching, mindfulness, and feedback.
  • Employees receive flexibility and the IT equipment needed for their work.

Hiring Process

  • The process includes a virtual meet and greet, deeper experience discussion, an assignment-specific interview, and an offer presentation.
  • References and background checks may be obtained where applicable.

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