Account Manager (Client Success)

Tasks

Requirements

• Located in the Richmond, VA area and available for a hybrid schedule
• Highly organized, with the ability to manage multiple accounts at different stages without losing detail
• A strong communicator by phone, on video, and in writing, with a warm and professional manner
• Comfortable with modern software. Cuvo works in AI-assisted tools such as Claude Code, Cursor, and VS Code; prior exposure is a plus, and training is provided
• Available during standard business hours, with the flexibility to respond to occasional urgent matters outside them
• A formal background in account management is not required. Candidates with strong customer-facing experience in any industry are encouraged to apply

Benefits

• Paid time off
• Company-provided equipment
• Performance-based bonuses and advancement opportunities
• Training and professional development in AI tooling used across the company
• Hybrid work arrangement in the Richmond, VA area
• Our clients make a significant commitment when they choose Cuvo, and this role carries the responsibility of honoring it: keeping every client supported, informed, and confident in the partnership. If that is the kind of work you take pride in, we would like to hear from you.
• Submit your resume along with a brief note describing a time you handled a client or customer situation that required care and follow-through. Every application is reviewed.
• Cuvo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.