Account Manager, Branded Solutions

General Purpose of Job

Responsibilities

• Build and grow Quad’s Branded Solutions and Promotional Products offering by partnering closely with clients and cross-functional teams.
• Provide clients with innovative promotional product ideas, materials expertise, and creative solutions to support their marketing objectives.
• Contribute to new business development by preparing persuasive presentations, accurate estimates, and solution-based proposals.
• Identify, evaluate, and onboard new suppliers, ensuring a strong understanding of their capabilities and alignment with program needs.
• Develop client-facing ideation decks and collaborate with suppliers to quote new transactional and program opportunities.
• Maintain proactive communication with clients, gathering requirements, providing timely updates, and ensuring expectations are met throughout the project lifecycle.
• Manage approved quotes and projects through the order and delivery phases, overseeing supplier production, logistics, and overall client satisfaction for both transactional and program initiatives.
• Work collaboratively to curate product assortments and branded merchandise collections tailored to client needs and prospect opportunities.
• Assist in overseeing inventory programs for Branded Solutions clients, ensuring accuracy, availability, and efficient stock management.
• Participate in client engagements to identify and resolve transactional and program order issues, including involvement in the Quad Client Diagnostic process.
• Collaborate with internal business leaders to expand existing accounts by introducing Branded Solutions services and identifying new growth opportunities.

Qualifications

• Education: Bachelors Degree
• Experience:
• 5 + years of experience and a proven track record of working with suppliers and clients within the Promotional Products Industry (ASI/PPAI). Knowledge within all product categories (wearables, hard goods, gifting, etc)
• 3+ years of experience working in the branded goods or promotional goods industry either as a supplier, distributor or client buyer.
• 2+ years of experience developing custom promotional product offerings to clients and building out webstores.
• Knowledge, Skills & Abilities:
• Demonstrates strong organizational skills to manage multiple tasks and projects efficiently.
• Passionate about offering creative products, decorating methods and solutions to clients.
• Proactive mindset and keeps up with industry and consumer trends to deliver on-point offerings.
• Confident and adept at meeting with suppliers and clients with the ability to solve client issues effectively.
• Excellent communication skills to convey information clearly and effectively.
• Meticulous in providing accurate specifications, pricing, and order quantities.
• Proficiency in using technology to streamline processes.
• Experience building out client webstores and programs a plus.
• Works well with the team and willing to jump in and help deliver for clients.
• Understands the dynamics of being part of a large organization while contributing to a new startup group.
• Works at a fast-pace with a sense of urgency to meet the demands of our clients and internal partners.
• Employees can be expected to be paid an annualized salary range of $80,000 - $120,000, based on variations in knowledge, skills, experience and market conditions.
• #LI-RH1