Account Manager

Workplace

• The role is hybrid and requires an average of two days per week working from an HPE office.

Role overview

Responsibilities

• Connect customer KPIs and business priorities to an IT solutions plan and influence executive decision-making.
• Grow account revenue and profitability across HPE's portfolio, position strategic solutions, and use HPE programs to improve performance.
• Identify opportunities, translate business challenges into IT opportunities, and lead pipeline-building activities.
• Develop customer relationships and maintain a comprehensive view of the account's partner landscape.
• Develop partner relationships, govern the partner network, and update the account partner strategy.
• Maintain IT expertise, present relevant trends and solutions to customer leaders, and mentor colleagues.
• Lead and develop the extended account team, establish team governance, provide feedback, and support team-member development.

Education and experience

• Typically 8–12+ years of account management experience.
• A strong track record of account management and sales performance is required.
• IT industry experience is required.
• A university or bachelor's degree is preferred, or equivalent experience.
• Engineering or technology education, an advanced degree, or an MBA is desired.
• Experience as an IT leader, within an IT department, or working within customers is a plus.
• Vertical-industry experience and experience in different sales roles are preferred or a plus.
• Experience in big data, hybrid IT, IT services, digital business, information security, AI, or intelligent edge is desired.

Knowledge and skills

• Skills include strategic account planning, sales execution, continuous learning, IT industry acumen, and HPE portfolio knowledge.
• The role requires team leadership, relationship building, communication, influencing and negotiation, business acumen, and operational excellence.
• Vertical-industry knowledge and consulting ability are identified as preferred areas.

Benefits and development

• HPE describes health and wellbeing benefits and programs for personal and professional development.