Account Maintenance Specialist

At Conservice, our mission is to simplify utility management for our clients, ensuring a seamless experience right from day one . As an Account Maintenance Specialist , you will play a vital role in setting up our clients for long-term success . We are dedicated to helping our team members build well-rounded skill sets for future career advancement while fostering an innovative, problem-solving culture .

When new properties go live, complex account setup or utility processing challenges can occasionally arise . In this key operational role, you will serve as the primary detective and problem solver . You will research system issues, update database records, and optimize workflows to ensure utility bills are processed smoothly .

(Bonus: This is a minimal-phone position with 5% or less daily phone time—ideal for focused researchers!)

Investigative Mindset: Naturally curious with a drive to dig deep, find the "why" behind system discrepancies, and resolve issues .

Detail-Oriented & Organized: Exceptional accuracy and organizational skills, with the ability to manage priorities and deliver results .

Self-Motivated: Strong focus and self-drive when performing detailed or repetitive data tasks .

Ownership & Accountability: Takes pride in taking full ownership of work quality and performance .

Communication: Clear, professional written and verbal communication skills .

Low-Phone Preference: Comfortable working mostly in databases, back-end systems, and written correspondence (phone usage is 5% or less) .